Find & Apply For Operations Manager / Supervisor Jobs in Mountainside, New Jersey

For 25 years, Babco Services has provided residential buildings with common-area cleaning, concierge, maintenance and hospitality services. Guided by our values of sustainability, humanity, quality and innovation, we're growing, and we're looking for a bilingual Site Operations & Quality Supervisor to lead a portfolio of properties in New Jersey. If you're a hands-on leader looking for stability and real growth, we want to hear from you. What you'll do Service quality: Plan and carry out weekly inspections for each property using our quality app. Close every finding with an action plan and re-inspect within 48 hours. Find and fix root causes, keep scopes of work and checklists current, and keep janitorial supplies under control.

Clients:

Act as the day-to-day operations contact for property managers. Hold walkthroughs at least monthly, resolve complaints within 24 hours, spot accounts at risk early, find upsell opportunities (deep cleaning, floors, windows, projects) and send a monthly report to each client.

Team leadership:

Lead site leads and cleaning staff (60-80 employees to start). Handle scheduling, absence coverage, training, onboarding follow-up and performance management, including documented discipline.

Portfolio operations:

Review weekly payroll, track hours against budget, justify overtime, prevent unauthorized spending, and send daily and weekly reports to the Regional Manager. What you bring (required) 5+ years in commercial cleaning, janitorial or facility services, including 3+ years supervising teams across multiple sites Direct experience managing client accounts (property managers, offices, commercial buildings) Professional fluency in

English and Spanish:

you'll negotiate with clients in English and lead teams in Spanish Valid U.S. driver's license and a clean driving record Comfortable with inspection/quality software, time and attendance apps, and MS Office / Google Workspace Experience with performance management, documented discipline and terminations Nice to have

CMI, ISSA

CIMS or OSHA 10 certification Experience managing labor hours and budget by account A track record of retaining clients or turning around at-risk accounts Experience at a growing, multi-state company Technical or college degree in business, operations or a related field What we offer Monthly KPI bonus of up to $5,000/year, guaranteed for your first 3 months Company vehicle, phone and laptop Health insurance, PTO, paid holidays A culture built on empathy and listening, accountability, quality and strong relationships Working conditions: Field-based role, with occasional weekend or after-hours availability. You'll need to lift up to 10 lbs and stay reachable on your company phone.

Tipo de puesto:

Tiempo completo

Sueldo:

Hasta $65,000.00 al año

Beneficios:

401(k) Health insurance Paid time off Lugar de trabajo: Empleo presencial