Find & Apply For Operations Manager / Supervisor Jobs in Carson City, Nevada

Hotel Front Desk

• 2.9 3103 North Carson Street, Carson City, NV 89706 $15 - $17 an hour - Full-time Apply with Indeed Job Overview We are seeking a dedicated and experienced Hotel Front Desk Supervisor to join our team. This role is essential in ensuring that our guests receive exceptional service throughout their stay. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to maintaining high standards of guest relations. As the Front Desk Supervisor, you will oversee daily operations at the front desk, manage staff, and ensure a seamless guest experience. Responsibilities Supervise front desk operations, including check-in and check-out processes. Train, mentor, and schedule front desk staff to ensure optimal performance. Address guest inquiries and resolve any issues promptly to enhance guest satisfaction. Maintain accurate records of room availability and reservations. Conduct night audits as required, ensuring all transactions are processed accurately. Collaborate with other departments to ensure smooth operations and excellent guest service. Uphold hotel policies and procedures while promoting a positive work environment. Assist in developing strategies to improve guest relations and enhance overall service quality. Requirements Previous experience in a hotel front desk or customer service role is required; supervisory experience is preferred. Strong communication skills with the ability to interact effectively with guests and staff. Multilingual or bilingual abilities are highly desirable for enhancing guest relations. Proficient in phone etiquette and capable of handling inquiries professionally. Knowledge of hospitality management principles is a plus. Ability to work flexible hours, including nights and weekends as needed. Strong organizational skills with attention to detail in managing reservations and guest requests. A commitment to providing outstanding customer service in a fast-paced environment. Join our team as a Hotel Front Desk Supervisor where you can make a meaningful impact on our guests' experiences while leading a passionate team dedicated to hospitality excellence.

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour Ability to

Commute:

Carson City, NV 89706 (Required)

Work Location:

In person