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Operations Manager / Supervisor
East Patchogue, NY
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Hazel Services

Director of Landscape Operations

Job Description

Director of Landscape Operations East Patchogue, NY 11772 From $100,000 a year - Full-time Job Overview Hazel Services is seeking an experienced, knowledgeable, and highly organized Director of Landscape Operations to oversee our commercial landscape maintenance, installation, and enhancement operations. We are looking for a hands-on landscape professional with strong knowledge of horticulture, landscape installations, estimating, project management, and commercial landscape maintenance. The ideal candidate must have the technical knowledge and leadership skills to independently estimate, plan, coordinate, and oversee landscape projects while maintaining high-quality standards, operational efficiency, and profitability. This position will provide leadership and oversight to our existing Landscape Division Manager, who coordinates daily field crews and maintenance operations. The Director will work closely with established management to improve crew productivity, ensure properties are maintained to company standards, and oversee landscape installation projects from start to finish. A key objective of this position is to take ownership of landscape estimating, planning, technical decisions, and project execution, allowing executive leadership to focus on broader company operations. We are seeking someone who understands not only how to perform landscape work, but also how to accurately estimate, organize, manage, and complete that work profitably. Commercial snow plowing experience is strongly preferred but not required. Key Responsibilities Landscape Installations & Project Management Independently plan, coordinate, and oversee commercial landscape installation and enhancement projects from start to finish. Read and interpret landscape architectural plans, planting plans, and project specifications. Prepare material takeoffs and determine labor, equipment, and material requirements. Oversee the installation of trees, shrubs, perennials, ornamental grasses, sod, mulch, and other landscape materials. Ensure proper site preparation, soil conditions, grading, drainage, planting depths, spacing, and installation procedures. Coordinate plant and material ordering, deliveries, equipment, manpower, and project schedules. Supervise installation crews and subcontractors to ensure quality workmanship and efficient production. Monitor project costs, labor hours, and material usage to ensure work is completed within approved budgets. Identify and resolve installation challenges, unexpected site conditions, and potential cost overruns. Conduct final inspections and ensure completed projects meet company standards and client expectations. Plant Knowledge & Horticultural Expertise Demonstrate strong knowledge of trees, shrubs, perennials, ornamental plants, and other commonly used landscape materials. Understand proper plant selection based on sunlight, soil conditions, drainage, climate, and site requirements. Possess knowledge of proper planting techniques, root preparation, soil amendments, watering, fertilization, pruning, and post-installation care. Identify signs of plant stress, disease, pest damage, improper watering, and other plant health concerns. Diagnose plant health issues and recommend appropriate corrective actions. Understand plant establishment requirements and best practices for promoting long-term plant health and survival. Recognize improper planting practices and provide technical guidance to ensure installations are completed correctly. Commercial Landscape Maintenance Operations Provide overall operational oversight of commercial landscape maintenance services. Work closely with the existing Landscape Division Manager to evaluate daily operations, crew assignments, scheduling, and productivity. Conduct routine property inspections to ensure lawns, planting beds, trees, shrubs, and landscaped areas are properly maintained. Evaluate crew sizes, labor hours, and time spent at each property to ensure efficient use of manpower and equipment. Establish realistic production expectations based on property size, scope of work, and maintenance requirements. Identify inefficiencies, excessive labor hours, and opportunities to improve productivity without compromising service quality. Work collaboratively with field management to implement operational improvements and maximize crew efficiency. Ensure all contracted maintenance services are completed properly and within established budgets. Address property deficiencies, maintenance concerns, and plant health issues promptly. Monitor maintenance contract performance to ensure consistent quality, client satisfaction, and profitability. Estimating, Proposals & Profitability Conduct property walkthroughs and site assessments for new commercial landscape maintenance contracts, installations, and enhancement opportunities. Prepare accurate estimates for landscape maintenance and installation projects. Determine appropriate crew sizes, estimated labor hours, equipment requirements, materials, and service frequencies. Perform material takeoffs and calculate project costs, including labor, equipment, materials, and subcontractors. Understand job costing, overhead, labor productivity, gross profit margins, and project profitability. Assist with preparing competitive and profitable proposals for management review and approval. Evaluate existing maintenance contracts to identify labor inefficiencies, excessive costs, and opportunities to improve profitability. Compare estimated versus actual labor hours and project expenses to identify areas requiring improvement. Monitor installation budgets and implement cost-control measures throughout project execution. Identify enhancement opportunities and additional landscape services that may benefit existing clients. Leadership & Operational Management Provide leadership, technical expertise, and operational guidance to the Landscape Division Manager and field personnel. Work collaboratively with established management to improve efficiency, quality, accountability, and overall division performance. Establish clear performance expectations and monitor operational results. Assist with workforce planning, equipment allocation, and resource management. Provide training and guidance on proper landscape installation methods, plant care, and maintenance best practices. Conduct field inspections and monitor work quality, safety, and productivity. Maintain organized project schedules, job records, cost tracking, and progress reports. Communicate professionally with clients, vendors, subcontractors, field management, and executive leadership. Utilize company software and technology for estimating, scheduling, job management, documentation, and reporting. Take ownership of assigned projects and operational responsibilities with minimal day-to-day supervision. Snow & Ice Management - Preferred Experience Assist with snow and ice management operations during the winter season as needed. Support coordination of snow crews, equipment, materials, and site assignments. Experience operating commercial snowplows, loaders, skid steers, or other snow removal equipment is highly desirable. Ability to assist during winter weather events, including nights, weekends, and extended hours when necessary. Prior commercial snow plowing experience is strongly preferred but is not required for consideration. Required Qualifications Minimum 5 years of professional landscape industry experience, including experience with commercial landscape maintenance and installations. Hands-on experience managing landscape installation projects and supervising field crews. Strong knowledge of plant identification, horticulture, proper planting techniques, and plant health. Ability to read and interpret landscape plans, planting specifications, and project drawings. Experience estimating landscape maintenance contracts and installation projects, including labor, materials, equipment, and project costs. Understanding of job costing, labor productivity, budgets, and profit margins. Ability to evaluate crew efficiency and identify opportunities to improve productivity. Strong leadership, organizational, communication, and problem-solving skills. Ability to independently plan, coordinate, and oversee landscape projects. Comfortable using computers, mobile applications, and job management software. Valid driver's license with an acceptable driving record. Preferred Qualifications Bilingual English/Spanish. Experience managing multiple commercial landscape maintenance accounts. Advanced knowledge of horticulture, irrigation, drainage, grading, and soil preparation. Experience preparing detailed estimates, material takeoffs, and project budgets. Experience with landscape estimating software, CRM systems, or field management platforms. Commercial snow plowing and snow removal operations experience. Experience operating commercial landscape and snow removal equipment. Compensation & Benefits Starting salary of $100,000 annually, based on qualifications and experience. Performance-based quarterly bonus opportunities. Company vehicle provided. Medical, dental, and vision insurance. 401(k). Full-time, year-round employment. Opportunity for professional growth within an established and expanding company. Work Location East Patchogue, NY — In Person Regular travel to commercial job sites throughout Long Island and surrounding service areas is required. How to Apply Interested candidates should submit their resume through Indeed, highlighting their experience with landscape installations, plant knowledge, commercial maintenance operations, estimating, project management, and crew supervision. We are seeking an experienced landscape professional who can bring technical expertise, strong leadership, and operational knowledge to our team while helping maintain the quality, efficiency, and profitability of our landscape division.
Pay:
From $100,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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