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Operations Manager / Supervisor
Plain City, OH
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Now viewing: Field Operations Manager - Residential Community
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Jerome Village & North Star Communities

Field Operations Manager - Residential Community

Job Description

Job Summary The Field Operations Manager oversees all physical, exterior, and compliance-related operations across the community. This role ensures community standards are upheld, vendors are effectively managed, and field operations are executed efficiently. The Field Operations Manager provides leadership to field staff and serves as the primary liaison for builder coordination and enforcement decisions. Key Responsibilities Field & Vendor Management Oversee landscaping, maintenance, and exterior service vendors Conduct quality assurance inspections and manage corrective actions Lead seasonal planning and field operations initiatives Compliance Oversight Provide oversight and direction for the community compliance program Review violation trends and determine enforcement actions, including fines when applicable Ensure consistent enforcement aligned with governing documents Builder & Development Coordination Serve as the primary point of contact for builder compliance matters Coordinate inspections and corrective actions related to development activity Review and act on builder violation documentation provided by the Field Compliance & Operations Coordinator Leadership & Team Development Supervise and mentor the Field Compliance & Operations Coordinator Provide training, direction, and performance feedback Ensure operational continuity during peak seasons and planned absences Additional Responsibilities This job description is intended to outline the primary duties and responsibilities of the position and is not intended to be all-inclusive As a management role, the employee may be required to perform other duties, assume additional responsibilities, and support business needs as assigned Qualifications Strong background in property management, field operations, or HOA management Vendor management and compliance experience Leadership experience with direct reports Ability to balance field presence with administrative oversight Physical Requirements Ability to work in extreme temperatures and high-pressure kitchen environments Ability to stand and walk for extended periods Ability to lift/pull up to 25 lbs. regularly and up to 55 lbs. occasionally Requires manual dexterity for equipment operation and the ability to perform repetitive motions, bending, climbing, and lifting Must possess full range of vision, hearing, and communication abilities Travel This position requires a successful candidate to have a valid Ohio Driver's license. The successful candidate would have to provide proof that s/he has a valid driver's license upon being hired. Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Jerome Village & Northstar Communities are managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Pay:
$65,000.00 - $73,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health and Wellness Programs
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Total Score
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