Find & Apply For Operations Manager / Supervisor Jobs in Ephrata, Pennsylvania

Salary $50,000-$60,000 annually, based on experience and qualifications. About Us At Keystone Retreat Behavioral Health, we believe real change starts with connection. We're a team committed to supporting individuals through substance use and mental health challenges with compassion, purpose, and care. Role Summary The Operations Supervisor oversees daily facility operations, ensuring a safe, structured, and supportive environment. This role leads, trains, and supports staff to maintain high-quality client care. Key Responsibilities Supervise and support Behavioral Health Technicians Train staff on procedures, documentation, and client care Oversee admissions, detox monitoring, and daily operations Manage schedules and ensure shift coverage Respond to crises and guide de-escalation efforts Ensure accurate documentation and HIPAA compliance Collaborate across departments to support client needs Qualifications High School Diploma or GED Valid driver's license CPR/First Aid certification (or willingness to obtain) Leadership experience in behavioral health or similar setting preferred Strong communication, organization, and problem-solving skills Physical Requirements Ability to stand/walk for extended periods, lift up to 20 lbs, climb stairs, and drive as needed. Benefits PTO, Holiday, and Sick Time Health, Dental, and Vision Insurance Quarterly Bonuses Company-paid Life Insurance Retirement Plan Join a team where your leadership makes a meaningful impact every day