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Operations Manager / Supervisor
Fredericksburg, TX

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Formando Vineyards

Tasting Room Manager

Job Description

Tasting Room Manager Position Summary Formando Vineyards is seeking an experienced, hospitality-focused Tasting Room Manager to lead the daily front-of-house operations and create exceptional guest experiences. This position is responsible for the overall success of the tasting room, including guest service, staff leadership, reservations, daily operations, wine club hospitality, and event execution. The Tasting Room Manager will lead by example on the floor, coach and develop the hospitality team, and ensure every guest receives warm, genuine Texas hospitality. Working closely with the Operations Manager, Kitchen Team, and Wine Club & Marketing Coordinator, this role plays a key part in bringing Formando's hospitality vision to life. The ideal candidate is energetic, organized, service-driven, and passionate about creating memorable guest experiences.
Compensation Salary:
$50,000-$60,000 annually
Reports To:
Operations Manager Key Responsibilities
  • Lead all daily tasting room operations while delivering exceptional guest experiences.
  • Recruit, train, coach, schedule, and develop the front-of-house team, fostering a culture of hospitality and accountability.
  • Create and manage weekly staff schedules, monitor labor, and ensure appropriate staffing levels.
  • Oversee daily operations, including opening/closing procedures, reservations, guest flow, POS accuracy, cash handling, inventory, and operational readiness.
  • Maintain high standards of cleanliness, presentation, and service while professionally resolving guest concerns.
  • Plan and execute winery events, wine club experiences, private events, and live music in collaboration with the General Manager, Kitchen Lead, and Wine Club & Marketing Coordinator.
  • Support Wine Club growth by creating memorable member experiences and encouraging club memberships. Qualifications
  • 2+ years of hospitality, tasting room, restaurant, or retail leadership experience preferred.
  • Strong communication and interpersonal skills.
  • Wine knowledge
  • Ability to work weekends, holidays, and events. Preferred Traits
  • Hospitality-first mindset
  • Team-oriented leadership style
  • Strong multitasking abilities
  • Positive and professional attitude
  • Strong attention to detail
  • Passion for wine and guest experiences
  • Must be able to lift 50+ lbs Compensation & Benefits
  • Competitive salary based on experience
  • Annual performance bonus opportunity of up to 5% of salary
  • Eligibility for monthly performance and revenue-sharing bonus program beginning in Year 2
  • Wine allocation
  • Employee discounts on wine, food, merchandise, and experiences
  • Shift meals provided during scheduled shifts
  • Two complimentary winery experiences per month for family and friends
  • $500-$1,000 annual professional development and culinary education budget
  • Accrued - 120 hours of Paid Time Off annually
  • Opportunity to help build a destination culinary and hospitality program from the ground up About Formando Winery Formando Winery is a Texas Hill Country winery focused on creating elevated yet approachable wine and hospitality experiences.
With a strong emphasis on warm service, thoughtful design, and community connection, Formando offers guests a unique winery experience rooted in Texas hospitality.
Pay:
$50,000.00 - $60,000.00 per year
Benefits:
Employee discount Paid time off Paid training
Work Location:
In person