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WHISHA MISSION

Enhance and accelerate the transition of coffee from a commodity product to a specialty item.

POSITION

Order Management Specialist

JOB SUMMARY

The Order Management Specialist plays a critical role in ensuring smooth warehouse operations through administrative support, order processing, and cross-functional communication. This position requires strong attention to detail, the ability to work independently, and comfort with daily computer-based tasks.

RESPONSIBILITIES 1.

Manage the order management tool for timely order Processing and dispatching. 2. Print daily orders for the warehouse team. 3. Monitor the print log to ensure accurate and timely order releases. 4. Dispatch orders and coordinate order flow based on warehouse priorities. 5. Support with converting purchase orders to bills after they have been reviewed for accuracy. 6. Cross-Functional Communication 7. Act as the primary point of contact between warehouse, routing, and purchasing teams. 8. Communicate with internal teams regarding order statuses, inventory concerns, and operational updates. 9. Provide timely updates to ensure a seamless workflow between departments. 10. System Monitoring & Reporting 11. Track and maintain order and print logs to ensure operational accuracy. 12. Identify and report discrepancies in order fulfillment and inventory records. 13. Assist in resolving issues related to order releases, processing, and documentation.

SHIFT DETAILS

Monday through Friday
10:00am - 6:30pm
Overtime opportunities available as the team is needed to stay until the job is done.

REQUIRED SKILLS/ABILITIES

Ability to achieve results in a fast-paced environment.
Proficient with technology and capable of learning new skills quickly.
Experience in an administrative or operations support role, preferably in a warehouse or logistics environment.
Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and warehouse management systems.
High attention to detail with the ability to manage multiple tasks efficiently.
Excellent written and verbal communication skills.
Ability to work independently and collaborate effectively across departments.
Strong problem-solving skills and a proactive mindset.

Whisha:

31 Industrial Way, Greenbrae, CA 94904 PHYSICAL

REQUIREMENTS

Must have a working vehicle and be able to travel independently.
Must be able to lift 50 lbs.
Requires prolonged periods of sitting.

Requires daily work on the computer throughout the entire shift.

REQUIRED PHYSICAL REQUIREMENTS

To successfully perform the essential functions of this role, candidates must be able to:

Lift and carry up to 50 lbs repeatedly throughout the shift.
Bend, squat, kneel, and reach low shelves
Push and pull, and product loads.
Stand, walk, and move continuously

REPORTING STRUCTURE

Reports directly to the General Manager

COMPENSATION RANGE

$25 - $27 /

Hour Job Type:

Full-time Pay:

$25.00 - $27.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Greenbrae, CA 94904 (Required)

Work Location:

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Find & Apply For Order Processor / Order Entry Clerk Jobs in Kentfield, California

Order Management Specialist