Find & Apply For Order Processor / Order Entry Clerk Jobs in Lake City, Florida

TestSmarter, Inc. is a growing medical device company located in Lake City, FL. We specialize in home-based diagnostic testing and are committed to operational excellence, patient safety, and team development. Position Overview The Intake Specialist serves as a critical first step in the patient ordering process, responsible for monitoring incoming faxes and orders, accurately entering new orders into the system, and verifying order information for completeness and accuracy. This position requires strong attention to detail, organizational skills, and the ability to work efficiently in a fast-paced healthcare environment. The ideal candidate is detail-oriented, organized, comfortable working with medical documentation, and able to manage a high volume of incoming information accurately. Key Responsibilities Fax & Order Monitoring Monitor incoming fax queue continuously throughout the day Identify, sort, and route incoming faxes appropriately Monitor incoming orders from referral sources and portals Flag and escalate urgent or time-sensitive orders Order Entry Enter new orders into the system accurately and in a timely manner Ensure all required patient demographic and insurance information is captured Attach and organize supporting documentation with each order Route orders to appropriate departments once entered Order Verification Verify new orders for completeness, including physician signature, diagnosis, and required clinical documentation Confirm insurance information is present and accurate Identify missing or incomplete information and follow up with referral sources as needed Ensure orders meet compliance requirements prior to processing Team Collaboration Work closely with the Insurance team to resolve discrepancies Communicate clearly with internal departments regarding order status or issues Communicate with referral sources regarding missing information or clarifications needed Maintain accurate and thorough documentation in all systems Qualifications & Skills Strong attention to detail and organizational skills Ability to manage a high volume of documents and orders efficiently Comfortable working with medical documentation and terminology Medical or healthcare experience a plus, but not required Basic computer and software proficiency; ability to learn new systems quickly Ability to handle sensitive patient information in compliance with HIPAA Strong written and verbal communication skills Team-oriented with a strong work ethic Ability to multitask and prioritize in a fast-paced healthcare environment What We're Looking For This position is ideal for someone who: Is detail-oriented and takes pride in accuracy Thrives in a structured, process-driven environment Enjoys behind-the-scenes work that keeps operations running smoothly Is a dependable team member with a positive mindset

Pay:

$15.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Paid sick time Paid time off

Work Location:

In person