Find & Apply For Order Processor / Order Entry Clerk Jobs in Rutherford, New Jersey

Vet Treat is a growing pet wellness brand focused on providing convenient nutritional and wellness products designed to support the everyday health and well-being of dogs. Through our online platform, customers can explore and order products supporting areas such as daily wellness, mobility, allergy and skin care, and overall pet health. As our e-commerce operations continue to grow, we are seeking a dependable, organized, and detail-oriented Order Processing Assistant to support customer order management, fulfillment coordination, inventory communication, and day-to-day operational activities. Position Overview The Order Processing Assistant plays an important role in ensuring customer orders are processed accurately and move efficiently from initial purchase through fulfillment and shipment. This position reviews incoming orders, verifies customer and product information, monitors order status, coordinates with fulfillment and shipping partners, maintains accurate records, and assists with resolving routine order-related issues. The role also helps maintain communication between customer service, inventory, fulfillment, and operations so that orders are prepared correctly and customers receive timely updates when necessary. The ideal candidate is organized, dependable, comfortable working with online systems, and able to manage multiple orders while maintaining a high level of accuracy. Previous experience in e-commerce, order processing, fulfillment, customer service, or inventory support is helpful but not required. Training will be provided for the right candidate. Key Responsibilities Review and process incoming customer orders from the company's e-commerce platform Verify customer information, shipping details, product selections, quantities, and other order information Identify incomplete, duplicate, or potentially incorrect orders before fulfillment Update and maintain accurate order information within internal systems Monitor orders from initial processing through fulfillment and shipment Coordinate with fulfillment and shipping personnel to help ensure orders are prepared accurately and on schedule Confirm product availability when processing customer orders Communicate inventory shortages, unavailable products, or other fulfillment concerns to the appropriate team members Help prioritize orders according to established processing and shipping procedures Verify that the correct products and quantities are assigned to each order Assist with preparing order information, packing documentation, shipping details, and related records Monitor shipment status and tracking information when required Assist with customer inquiries regarding order status, shipment updates, and delivery information Help resolve routine order discrepancies, address corrections, missing information, and fulfillment issues Coordinate replacement, return, or reshipment requests according to established procedures Maintain organized digital records for completed, pending, canceled, and unresolved orders Assist with reviewing transaction and payment status when necessary for order processing Communicate with customer service regarding orders requiring additional customer information Work with inventory personnel to identify products that may require replenishment Assist with basic inventory tracking and product availability updates Help maintain accurate product information, item numbers, quantities, and order records Support promotional, subscription, bundled, or multi-product orders when applicable Assist with periods of increased order volume and seasonal demand Identify recurring order-processing issues and communicate them to management Follow established procedures for handling customer, order, and transaction information Maintain accuracy and confidentiality when working with customer information Support general e-commerce, fulfillment, customer service, and administrative activities as needed Qualifications Strong attention to detail and accuracy Dependable and organized approach to daily responsibilities Good written and verbal communication skills Ability to manage multiple orders and priorities efficiently Comfortable working with computers and web-based applications Basic proficiency with email, spreadsheets, and online order systems Ability to review customer, product, quantity, and shipping information carefully Strong follow-through and problem-solving skills Ability to identify discrepancies and resolve routine issues Comfortable performing repetitive administrative tasks while maintaining accuracy Ability to work independently and collaborate with other team members Customer-focused and professional approach to communication Ability to learn product information and internal order-processing procedures Previous experience in order processing, e-commerce, fulfillment, customer service, inventory, or administrative support is preferred but not required Preferred Experience Experience or familiarity with any of the following is helpful but not required: E-commerce order processing Shopify or similar e-commerce platforms Order management systems Customer service Fulfillment operations Shipping and delivery coordination Inventory management Pet products or consumer wellness products Returns and replacement processing Shipment tracking Data entry and recordkeeping Online retail operations What We Offer Training and ongoing support Experience in e-commerce and consumer product operations Hands-on exposure to order processing, fulfillment, and inventory coordination Opportunity to learn more about pet wellness products and online retail operations Collaborative and organized work environment Opportunity to develop customer service, order management, and operational skills Opportunities to take on additional responsibilities as experience develops Join Our Team A positive customer experience depends on accurate orders, organized fulfillment, and reliable communication at every stage. As an Order Processing Assistant at Vet Treat , you will help ensure customer orders are reviewed carefully, processed correctly, coordinated with fulfillment, and tracked through shipment while maintaining accurate records along the way. If you are organized, detail-oriented, comfortable working with online systems, and interested in supporting a growing pet wellness brand, we encourage you to apply.

Pay:

$20.40 - $24.20 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person