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Program Manager
Nogales, AZ
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Position Summary The Family Services Coordinator plans, implements, coordinates, and evaluates prevention and family support services funded through TISUPP, AmeriCorps, and the Parents Commission. The coordinator supports services at the Restorative Justice Center and works with staff, families, youth, schools, volunteers, and community partners to meet approved program goals. The position promotes positive parenting, healthy family relationships, youth development, and prevention of underage drinking and substance misuse. Services reflect Circles of Peace's restorative justice approach and emphasize respect, accountability, safety, and meaningful family and community participation. Essential Responsibilities Coordinate activities under the approved TISUPP, AmeriCorps, and Parents Commission work plans, following the requirements and scope of each award. Develop program calendars, organize workshops and groups, recruit participants, and coordinate space, materials, registration, and attendance. Provide or coordinate parenting education, family support groups, prevention presentations, youth activities, and community workshops using approved curricula and materials. Support daily programming at the Restorative Justice Center, including participant orientation, activity scheduling, partner coordination, and referrals. Help families identify needs and connect with appropriate community resources; follow up on referrals within program scope. Support restorative circles and family engagement activities as trained and assigned, working with designated facilitators and program staff. Coordinate assigned AmeriCorps members and volunteers, including orientation, service schedules, activity assignments, and review of service documentation; refer personnel or compliance concerns to the Program Director. Support coalition and youth leadership activities by organizing meetings, communicating with partners, and encouraging sustained community involvement. Essential Responsibilities Continued Provide prevention education and training to schools, community groups, businesses, parents, and caregivers. Collaborate with community advisory councils, health organizations, schools, and community agencies to develop and implement prevention and family support strategies. Develop outreach materials, campaigns, presentations, reference materials, and workshops with the Program Director and designated program coordinators. Maintain current prevention resources, relevant community data, and referral information to support effective programming. Maintain accurate and timely participant records, attendance logs, service records, consent forms, evaluations, and other required documentation. Track deliverables, participation, referrals, and outcomes by funding source; collect data and prepare program summaries and reports by established deadlines. Maintain accurate time and activity records for assigned grants and support monitoring visits, record reviews, and corrective actions as directed. Evaluate activities using participant feedback and approved measures; recommend improvements to access, engagement, and program effectiveness. Follow agency policies on confidentiality, participant safety, mandated reporting, professional boundaries, and documentation; promptly communicate concerns through established procedures. Attend staff meetings, partner meetings, supervision, and required training; complete other related duties within the position's scope. Minimum Qualifications Applicants must meet one of the following education and experience combinations: Bachelor's degree in public health, psychology, sociology, social work, health education, community development, or a related field. Associate degree in a related field and at least one year of relevant experience. High school diploma or equivalent and at least four years of relevant training and experience in prevention, family support, youth development, or community services. Preferred Experience Experience with parenting education, restorative practices, group facilitation, grant documentation, coalition coordination, or AmeriCorps programs is preferred. Required Skills and Abilities Bilingual English and Spanish, with effective verbal and written communication in both languages. Ability to engage families and youth respectfully and work with people from diverse backgrounds. Strong organizational, public speaking, interpersonal, and community outreach skills. Ability to work independently, manage multiple deadlines, and collaborate with staff and community partners. Proficiency with Microsoft Office, email, spreadsheets, and electronic program documentation. Ability to collect and summarize program data, use evaluation tools, and maintain accurate records. Ability to facilitate groups and apply restorative and trauma-informed practices within training and assigned duties. Schedule and Travel This position is scheduled for 40 hours per week. Program activities may require a flexible schedule, including occasional evenings, weekends, or days longer than eight hours, coordinated with the supervisor and agency policies. Travel to community and program sites inside and outside the local area may be required. Employees who use a personal vehicle for agency business must maintain a valid driver's license and required automobile insurance and provide proof of insurance every six months. Some travel may occur before daylight or after sundown. Benefits Life insurance. Health insurance IRA contributions. Grant Funding This position is supported by grant funding. Continued employment depends on funding availability, approved program needs, satisfactory performance, and compliance with agency and grant requirements. Duties and allocations across funding sources may change as approved work plans and organizational needs change.
Pay:
$21.00 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
Flexible schedule Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan