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Program Manager
Mammoth Lakes, CA

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Wild Iris Family Counseling and Crisis Center

Outreach Advocate

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Job Description

Provides outreach to unserved/underserved communities in Inyo and Mono Counties. Provides evidence-based youth violence prevention education in school and community settings. Provides crisis intervention services to clients who have been affected by domestic violence and sexual assault, especially those from unserved/underserved communities. May work from home as program needs allow. This is a mandated reporting position. Reports to DV/SA Programs Coordinator.

Qualifications:
Required:

Bilingual and biliterate in English and Spanish . Bilingual and biliterate in English and Spanish. High School diploma or equivalency. Valid driver's license, current auto insurance, and reliable transportation. Required to work a flexible schedule that can include days, evenings, nights, weekends, and overnight travel. Ability to use a computer; proficiency with Office 365 and willing to learn industry specific software. Demonstrates good judgment, problem solving, analytical and decision-making skills. Ability to work with minimal supervision in both individual and team settings. Knowledge of professional office practices including proper conduct and dress; effective written and oral communication skills. Ability to organize, prioritize, and multi-task in a fast-paced work environment, work well under pressure, and deal appropriately with crisis and stress situations. Ability to work with people of diverse ethnic, cultural, religious, socio-economic, sexual, and political orientations. Willing to undergo to a live scan background check.

Preferred:

Educational/professional background in public education, public health, prevention, social services, or a related field. At least one year of experience with a similar agency and/or working with unserved and underserved populations. Completed Wild Iris training or approved equivalent and be eligible for certification as a Rape Crisis and Domestic Violence Counselor pursuant to California Evidence Code Sections §1035.2

•§1035.4 and §1037.1

•§1037.8.

Essential Job Duties:

Complete Rape Crisis and Domestic Violence Counselor certification pursuant to California Evidence Code Sections §1035.2

•§1035.4 and §1037.1

•§1037.8; participate in ongoing training to maintain certification. This training is provided by Wild Iris. Organize and facilitate regularly scheduled, public awareness-raising events and presentations in community settings. Implement evidence-based curricula for youth violence prevention programming in school and community settings. Provide outreach and direct services to clients in outlying areas and underserved communities in Inyo and Mono Counties. Provide support groups and educational presentations for incarcerated survivors in Inyo and Mono Counties in collaboration with the Support Group Advocate. Provide Spanish-language domestic violence and sexual assault support groups and psychoeducational classes in community settings in collaboration with the Support Group Advocate. Respond to walk in clients/hotline calls needing immediate assistance with issues relating to domestic violence and sexual assault. Provide crisis intervention services for persons directly or indirectly experiencing domestic violence and sexual assault. Respond to hospital and law enforcement calls to assist victims of domestic violence and sexual assault. Provide Emergency Protective Order (EPO) and Temporary Restraining Order (TRO) assistance in Inyo and Mono Counties. Work after-hours shifts on 24-hour crisis line. Collaborate with referral agencies, especially those that provide services to underserved populations; provide professional training about Wild Iris services and programs. Provide culturally appropriate services and work with representatives of underserved communities to increase access to services. Provide Safe Haven services and other emergency support to survivors. Maintain accurate client records, documentation, data collection, and completion of reports and forms as outlined in grant requirements and Agency policy. Provide office coverage as needed in offices in Inyo and Mono Counties. Adhere to the policies, procedures, and guidelines of the agency including representing the agency in a professional manner and maintaining the highest standard of confidentiality. Work independently and as a member of the Wild Iris team. Make mandated reports of child, dependent adult, and elderly abuse or neglect per California Penal Code Section 11165.7 Perform other duties as assigned.

Job Type:
Full-time Pay:

$25.00

•$28.74 per hour Expected hours: 32.0 per week

Benefits:

403(b) 403(b) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Language:

Spanish (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Mammoth Lakes, CA 93546 (Required)

Work Location:

Hybrid remote in Mammoth Lakes, CA 93546

Benefits

  • Paid Time Off (PTO)
  • 403(b) Tax-Sheltered Annuity Plans
  • Health Insurance
  • Dental Insurance