Foster Grandparent/Senior Companion Program Specialist
JOB DESCRIPTION
The Program Specialist works under direct supervision of the Seniors Council Foster Grandparent/Senior Companion Program Director to provide administrative and program support for the Director and Program Coordinators. Bilingual proficiency in Spanish & English is strongly preferred and may be used as a consideration for selection. In addition, the Program Specialist will assist with program recruitment and screening. The Program Specialist will work in collaboration with other Program staff and stakeholders to ensure a positive volunteer experience. The starting hourly wage ranges from $19.91-$23.05 (depending on experience), with an additional $1.00 per hour available for candidates who are bilingual in English and Spanish. The Program Specialist will work a flexible schedule of 20 hours per week. Duties
- Collaborate closely with Program Director and is in frequent communication with other Program staff.
- Manage and implement all aspects of the Program office in Watsonville, including: reception and answering phones; mail processing; e-mail correspondence; producing Volunteer timesheets; data entry; maintenance of all program files, hard copy and electronic.
- Provide Spanish-language services to clients and staff as necessary, including screening of monolingual Spanish applicants.
- Produce and translate Program's monthly newsletter.
- Maintain back-up files and manage security of hard copy files.
- Monitor the supplies of all program forms to ensures availability when needed
- Respond quickly and accurately to e-mail and phone communications.
- Prepare volunteer training binders and ensure an adequate supply is available at all times.
- Prepare, organize, and arrange all materials necessary for monthly in-service training sessions in the four-county region (Santa Cruz, San Benito, Santa Clara and Monterey).
- Notify volunteers when required documentation is about to expire and request updated information when needed.
- Attend monthly staff meetings and prepare volunteer monitoring reports for the meeting.
- Communicate effectively and respectfully with people from different racial, ethnic and cultural groups and from different backgrounds and lifestyles.
- Perform other duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of :
- Use of MS Office software including e-mail, word and Excel. Familiarity with database interface preferred (especially experience with FileMaker Pro software on an Apple computer)
- General administrative support and record-keeping functions
- Experience as a volunteer and/or working with and supporting volunteers preferred Skills and Abilities
- Use of phone, fax, computers, and other office machinery, including accurate data entry.
- Spanish language proficiency strongly preferred
- Highly organized
- Work cooperatively with others at multiple organizational levels
- Be willing to ask questions and request direction whenever unsure of the correct way to proceed with any project, assignment, or task.
- Independently motivated toward continuous improvement.
- Reading and interpreting complex regulations and policies.
- Following written and verbal direction.
- Reception and mail processing functions.
- Ability to multi-task. Training and Experience
- Two years increasingly responsible experience in program administration and/or volunteer management in a non-profit or social service agency; or,
- Any combination of education and experience that has prepared the candidate to successfully master the responsibilities of the Program Specialist as outlined above.
- Due to the nature of our business, you will need a fingerprint background check.
Job Type :
Part-time Hours per week : 20 Overtime available :
No Salary and Benefits Starting Salary :
up to $23.05 per hour [step 4], depending on experience (additional $1.00 per hour Spanish bilingual stipend available)
Salary Range :
$19.91-$30.89 per hour
- Paid vacation
- Sick time
- Flexible schedule
- Parental leave
- Retirement plan
- 13 ½ holidays per year Schedule
- Monday to Friday
- No nights
- Occasional weekends, planned in advance Physical Requirements Work is performed in an office environment and may require occasional travel to off-site facilities.
Job duties involve sitting, standing, and walking for prolonged or intermittent periods of time, and reaching, bending, and twisting at the waist to perform desk work and operate general office equipment, including a personal computer and keyboard, for prolonged or intermittent periods of time. The operation of a personal computer also requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. Employee must be able to safely lift and carry books, files and reports weighing up to 25 pounds. Must be able to lift files and reports from counter tops or file drawers. The Seniors Council is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Pay:
$19.91 - $23.05 per hour Expected hours: 20.0 per week
Benefits:
403(b) Flexible schedule Paid time off Parental leave Retirement plan
Language:
Spanish (Preferred)
Work Location:
Hybrid remote in Watsonville, CA 95076