Find & Apply For Program Manager Jobs in Windsor, Colorado

Affordable Home Services is looking for a highly organized, detail-oriented Retail Program Coordinator to serve as the primary administrative liaison between our company and one of our major retail partners. This position is responsible for keeping retail partner leads and projects organized and moving forward from start to finish. You will manage documentation, track project progress, follow up on outstanding items, and ensure program requirements and deadlines are consistently met. The ideal candidate is proactive, dependable, comfortable juggling multiple moving pieces, takes pride in ensuring nothing falls through the cracks, and possesses the ability to communicate effectively and intentionally with diverse personalities in a fast-paced environment, including coordinating with field technicians. Responsibilities

• Manage and track retail partner leads and projects from initial submission through completion
• Serve as the primary administrative liaison between our company and our retail partner
• Ensure required paperwork and documentation are accurate, complete, and submitted on time
• Follow up on outstanding documents, customer information, project updates, and action items
• Maintain accurate and organized records for all program-related projects
• Monitor projects to ensure required steps, deadlines, and program requirements are met
• Communicate professionally with customers, office staff, technicians, management, and retail partner representatives
• Identify missing information or potential issues and proactively follow up to resolve them
• Keep internal systems, online portals, and tracking sheets accurate and up to date
• Assist with resolving issues that could delay a project
• Keep management informed of outstanding items, deadlines, or concerns
• Learn and consistently follow retail partner processes and requirements
• Help maintain a professional, responsive relationship with our retail partner Qualifications
• Strong attention to detail and accuracy
• Excellent organizational and follow-up skills
• Ability to manage multiple projects, tasks, and deadlines simultaneously
• Strong written and verbal communication skills
• Dependable and able to work independently
• Proactive and comfortable taking ownership of tasks through completion
• Comfortable working with spreadsheets, email, online portals, and office software
• Ability to learn and consistently follow established processes
• Professional and courteous when communicating with customers and business partners
• Previous administrative, project coordination, customer service, or office experience preferred
• Experience in HVAC, home services, construction, or retail partner programs is a plus, but not required

What We're Looking For:

We're looking for someone who genuinely enjoys keeping things organized and following through. This role requires someone who notices when something is missing, takes initiative to get it resolved, and doesn't need to be reminded to follow up. You don't need to come in knowing the HVAC industry or our retail partner's processes, we can teach you those. What matters most is that you're organized, detail-oriented, dependable, communicative, and willing to take ownership of your work.

Pay:

$22.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Vision insurance

Work Location:

In person