Find & Apply For Program Manager Jobs in Knox, Indiana

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. JobWorks, Inc. provides reasonable accommodation to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job, unless the accommodation would cause an undue hardship. Candidate serves as Work Based Learning Specialist/Business Services Representative whose main goal is to identify Work Experience opportunities and to place qualified youth into these Work Experience sites. This position will cover Knox and Winamac Indiana.

DUTIES:

Networks with community organizations, municipal and county entities and local employers to secure Work Experience placement opportunities within the county for youth clients. Maintains strong and positive presence in the community in order to promote employment of youth in Work Experience programs. Maintains current knowledge on occupational, educational, and economic information to assist individuals in deriving vocational and educational objectives. Maintains knowledge of other community agencies and programs and training offered. Maintains successful working relationship with local Economic/Workforce Development Agencies. Maintains database of local work experience placements. Prepare required Work Experience documentation. Manage participants through the duration of the work experience. Coordinate with worksite to track participant time charging and progress. Enter appropriate services and case notes in the customer tracking database. Conducts work based learning work experience orientations that prepare youth for work placement. Works with JAG Specialists, Career Pathway Facilitators and WIOA Youth Staff, to identify Work Experience opportunities, and to perform other support duties as needed. Ensures compliance with federal, state, and agency rules and regulations. Ensures agency and individual performance standards are met and/or exceeded. Become familiar with Corporate and Regional Workforce Board's overall vision of Workforce and Economic Development. Embody the principles, goals, objectives, applicable regulations, policies and procedures in order to develop a comprehensive understanding of the position and how the job responsibilities correlates to Region 1's Business Services concept while ensuring all activities are consistent and compliant with such and leads to their achievement. Partner with local economic development professionals, local elected officials and with company management teams on business attraction and retention, expansion initiatives. Provide them with labor market information, workforce skills availability, and WorkOne services. Collect business intelligence from employers in the region and other major contributors to the regional economy. Work with the Regional Program Manager and Business Services Management to assess business needs and deliver workforce training resources (i.e. work experience programs, recruitment & retention strategies and customized training, etc.,) to contribute to regional strategic plans. Monitor specifically-assigned employer-focused grant outcomes and expenditures against program budgets/targets including but not limited to business services activities, work based learning activities (Work Experiences, OJT's, etc.,) other grant expenditures, compose monthly reports and work closely with Regional Program Manager, and Quality & Data Specialists to implement corrective action to meet goals. Troubleshoot issues concerning employer participation in WorkOne programs by gathering details, interacting with business management, getting input from WorkOne staff and work with Regional Program Manager to provide directives/guidance for resolution of issues. Establish and maintain constructive relationships with employers utilizing WorkOne services through follow-up activities to ensure that WorkOne's services are beneficial and easy to utilize. Develop and plan customized hiring events for employers seeking candidates. Work with Center staff to coordinate the event. Work with employers to develop training plans for workers hired through the work experience program. Track and monitor worker attendance and progress throughout the training plan and develop contracts and other administrative documents in support of the work experience and OJT process. Works with Employment and Training Advisors in multiple offices and counties to notify clients about upcoming Apprenticeship, OJT, and Internship opportunities, and to perform other support duties as needed. Maintains strong and positive presence in community in order to promote recruitment and employment of clients. Prepares formal presentations on WorkOne services and presents information to customers, prospective employers, educational institutions, and other community organizations. Attends various staff meetings, submits required reports, interprets program information, and makes policy and procedural recommendations. Assists with development of curriculum for client job search workshops. Performs other duties as assigned.

I. JOB REQUIREMENTS

Associate Degree in Education, Marketing, Business, or related field and/or equivalent combination of training and experience. Baccalaureate Degree preferred. Prior sales, marketing and / or recruitment experience also preferred. Ability to meet all hiring requirements, including passage of a drug test. Knowledge of skills and aptitude tests, ability to interpret and analyze test results. Knowledge of and ability to provide training to clientele on resume preparation, proper interviewing skills/conduct, and networking skills. Working knowledge of standard office procedures, and ability to apply such knowledge to a variety of interrelated processes, tasks, and operations. Working knowledge of English grammar, spelling, and punctuation, and ability to conduct public presentations and prepare detailed written reports as required. Ability to properly operate standard office equipment, including computer, printer, calculator, shredder, and telephone. Ability to effectively communicate orally and in writing with co-workers, other JobWorks departments, various community organizations, social service agencies, educational institutions, various employers, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities. Ability to provide public access to or maintain confidentiality of department information and records according to state requirements. Ability to comply with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct. Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons. Ability to work alone with minimum supervision and work with others in a team environment. Ability to work on several tasks at the same time, often under time pressure. Ability to understand, memorize, retain, and carry out oral and written instructions. Ability to compare or observe similarities and differences between data, people, or things. Ability to compile, analyze and evaluate data, make determinations, and present findings in oral or written form. Ability to file, post, mail materials, and maintain accurate and organized records. Ability to occasionally work extended hours, weekends, and travels out of town, but typically not overnight. Possession of valid driver's license and demonstrated safe driving record.

II. DIFFICULTY OF WORK

Candidate performs a broad array of duties that are not directly related to one another. Analysis and independent judgment is needed in selecting the appropriate guidelines, instructions or rules to apply to specific tasks.

III. RESPONSIBILITY

Candidate uses standard departmental practices, policies, and procedures to apply to specific situations and tasks. Unusual situations or problems with irate clients are discussed with supervisor. Frequently, decisions are made which are restricted only by organization-wide policies. Work product is subject to supervisory review upon completion and is assessed according to attainment of desired results, soundness of judgment, and general conformity with departmental standards and policies.

IV. PERSONAL WORK RELATIONSHIPS

Candidate maintains frequent contact with co-workers, other County departments, other community organizations, social service agencies, educational institutions, various employers, and the public, for purposes of exchanging/information and rendering service and instruction. Candidate reports directly to Regional Program Manager.

V. PHYSICAL EFFORT AND WORK ENVIRONMENT

Candidate performs duties in a standard office environment, involving lifting/carrying objects weighing less than 25 pounds, keyboarding, close and far vision, color perception, handling/grasping objects, fingering objects, hearing sounds/communication, and speaking clearly. Candidate occasionally works extended hours, weekends, and travels out of town, but not typically overnight.

Pay:

From $24.00 per hour Expected hours: 37.5 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person