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Program Manager
Reading, MA

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Riverbend Merrimack Valley

Program Director

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Job Description

Program Director Riverbend Merrimack Valley - 3.0 Reading, MA Job Details Full-time $62,000 - $70,000 a year 4 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Life insurance Qualifications CPR Certification Staff supervision Customer service Driver's License Bachelor's degree Attention to detail Organizational skills Time management Full Job Description Job Summary - Program Director The Program Director is responsible for all administrative, managerial, and personnel related functions of the program. The Program Director is responsible for the fiscal management and oversight of the program.
Responsibilities:
Supervise the staff positions of House Coordinator, Intake Coordinator, Recovery Specialist, Awake Overnight, Medication Coordinators, Nurse and ancillary volunteers. Develops and manages the weekly staff schedule to meet BSAS licensing standards and ratios for the program model. Assists with the oversight and monitoring of the Medication Administration program; proper storage and security, updated information, accountability of medication counts and documentation per regulatory standards. Coordinates the scheduling of staff trainings to meet regulatory requirements and manages staff training documentation to maintain current compliance. Oversees the House Coordinator in coordinating the facilitation of daily/weekly resident household chores. Assuring Serve Safe certificate, Board of Health inspection, and town or city certifications are current and maintained in compliance. Personnel management; including the hiring, training and orientation of new staff. Assist Clinical Director in billing and authorizations to ensure proper financial records and insurance reimbursement for services rendered. Complete performance evaluations for direct reports. Assist Intake Coordinator and Clinical Director with the oversight and facilitation of referral/waitlist/intakes. Monthly BSAS contract billing submitted to CFO or Riverbend designee. Provide staff supervision to direct reports Manage and approve weekly staff time sheets; and submit in a timely manner. Maintain current Policy and Procedure manuals on-site per BSAS regulations. Purchasing and ordering office and household supplies, as deemed necessary. Oversee the House Coordinator in Facilitating and coordinating the food shopping for the program. Monitor and facilitate self-preservation regulatory standards for residents. Oversight of the physical environment and maintenance in coordination with landlord and related departments to comply with safety standards. Assists with resident chart reviews for internal quality assurance. Provide Crisis Intervention (resident and programmatic issues). Utilizing overdose and prevention training (Narcan). On-call responsibilities. Other duties as assigned. Competencies
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software. Physical demands
  • Must be able to sit or stand for an extended period.
  • Must occasionally lift and/or move up to 25 lbs. Required education and experience
  • Bachelor's Degree in Human Services, Addictions, Psychology, or related field, preffered.
  • Minimum of 5 years of supervisory experience working in the Addiction Recovery field.
  • Maintain certification in CPR & Narcan Administration Certification
  • This position requires the successful completion of a CORI check.
Affirmative Action/EEO statement Riverbend Merrimack Valley is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type:
Fulltime Pay:
$62,000- $70,000
Salary Work Location:
In person Updated 1/13/26
Pay:
$62,000.00 - $70,000.00 per year
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Application Question(s): Do you have current training for CPR and Narcan administration?
Education:
Bachelor's (Preferred)
Experience:
supervisory experience working in Addiction Recovery field: 5 years (Required)
License/Certification:
driver's license (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health and Wellness Programs