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Robbins Program Director

POSITION SUMMARY

The Program Director is responsible for developing, delivering and administering programs targeted toward youth and family engagement. This includes but is not limited to summer camp, afterschool and before school care, stay & play, youth and teen programs, sports, family events and birthday parties. The incumbent is responsible for program development and quality, management of staff and compliance with department policies, licensing requirements, procedures and expectations.

ESSENTIAL FUNCTIONS

1. Develop, deliver and administer programs targeted toward youth and family engagement to include but not limited to: Summer Camp, afterschool and before school care, Stay & Play, Family Events, Birthday Parties, sports, youth and teen enrichment programming. 2. Recruit, hire, on-board, train, develop and supervise their team members. 3. Develop community partnerships in support of Youth and Family Engagement programming. 4. Recruit, on-board and engage program volunteers. 5. Ensure a high level of member service, enhancing the member, program participant and guest experience and satisfaction. 6. Manage related program budget to ensure revenue and program service goals are achieved. 7. Serve as a member of the branch leadership team performing specific duties which support the overall success of branch operations. 8. Build relationships with members; help members connect with one another and the YMCA. 9. Handle and resolve program related concerns and inform supervisor of unusual situations or unresolved issues. 10. all YMCA policies and expectations to program implementation.

YMCA COMPETENCIES

(Leader):

Mission Advancement:

Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruit's volunteers and builds effective, supportive working relationships with them. Supports fund- raising.

Collaboration:

Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness:

Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth:

Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to- date knowledge and skills in technology.

QUALIFICATIONS

1. BA Degree required

2. 2 to 4 years of experience in a leadership role in the areas of teaching, summer camp, youth programming, or relative experience.

3. Experience preferred; education, outdoor programming, aquatics and/or camping.

4. At least 21 years of age and with a good driving record (no more than 2 points on license) and willingness to obtain a CDL.

5. Lifeguarding, CPR, First Aid, AED certifications and Child Abuse Prevention training within 30 days of hire date.

6. Previous experience with diverse populations preferred.

PHYSICAL DEMANDS

Ability to plan, lead and participate in a range of activities in a variety of outdoor/indoor settings. Mental and physical ability to deal with high stress situations and work well under pressure.