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Junior Program Coordinator - Developmental Disability Services Daylight Healthcare Services, Inc. Baltimore County, Maryland Full-Time | Early Career Start Your Career in Human Services Leadership Daylight Healthcare Services, Inc. is looking for a motivated Junior Program Coordinator who wants to build a career in developmental disability services, healthcare operations, or human services leadership. This is a growth-oriented position designed for someone who may be early in their professional career but is ambitious, dependable, organized, and ready to learn. You do not need years of management experience. We are looking for someone who wants hands-on experience learning how a growing human services organization operates—from supporting individuals and coordinating staff to documentation, compliance, incident management, scheduling, and program operations. You'll work closely with experienced members of our management team while gradually taking on greater responsibility as you develop. Our goal is to find someone who can grow with Daylight Healthcare and eventually advance into larger leadership and operational roles within the company. What You'll Learn & Do This isn't a position where you'll spend your entire day doing one repetitive task. You'll gain exposure to many parts of operating developmental disability programs. Program Coordination You'll help: Coordinate daily residential program operations Ensure individuals receive their scheduled services and supports Coordinate appointments, activities, transportation, and other individual needs Communicate important information between staff and management Follow up on outstanding program needs Help keep residential operations organized and running smoothly Staff Coordination You'll gain experience: Communicating with Direct Support Professionals (DSPs) Helping coordinate staff schedules and shift coverage Following up on call-outs and staffing concerns Helping onboard and orient new employees Reinforcing staff expectations and company procedures Communicating staff concerns to management Learning how to effectively lead and support frontline employees Documentation & Compliance You'll learn how documentation and compliance work within a regulated human services organization.

Responsibilities will include:

Reviewing staff documentation for completion and accuracy Monitoring daily shift documentation Reviewing health and residential documentation Monitoring EVV entries Following up on missing or incomplete documentation Assisting with incident documentation Maintaining organized program records Learning documentation and compliance expectations within developmental disability services Incident & Behavioral Support You'll also gain experience responding to real-world situations that occur within residential programs. You'll assist management with: Receiving and reviewing incident reports Gathering information from staff following incidents Ensuring reports are factual and complete Following up on behavioral and safety concerns Communicating significant incidents to management Learning appropriate escalation and emergency procedures You will have support from experienced management when handling serious or unfamiliar situations. Who We're Looking For We're less interested in finding someone who has already done everything and more interested in finding someone with the potential and motivation to learn. You may be a great fit if you: Are early in your career and want meaningful professional experience Recently graduated or are building a career in human services, healthcare, psychology, social work, business, or a related field Have worked as a DSP, caregiver, residential counselor, behavioral technician, CNA, case management assistant, administrative coordinator, or similar position and want to move into leadership Are comfortable communicating with different personalities Are organized and pay attention to details Learn technology quickly Take initiative instead of waiting to be told everything Can accept feedback and apply it Are comfortable asking questions when you don't know something Can remain professional during stressful situations Want responsibility and the opportunity to advance Are looking for somewhere you can stay, develop, and grow Experience Previous leadership experience is NOT required. Experience in developmental disabilities, behavioral health, healthcare, caregiving, residential services, administration, or customer service is helpful but not required for the right candidate. We especially encourage applicants who have 1-3 years of relevant experience and are ready to take the next step in their career. Education High school diploma or GED required. College coursework or a degree in areas such as: Human Services Psychology Social Work Healthcare Administration Business Administration Public Health Sociology Nursing/Healthcare is preferred. Current students approaching graduation and recent graduates with relevant experience are encouraged to apply. What You'll Gain This position is designed to provide more than a paycheck. The right candidate will gain hands-on experience in: Human services operations Program management Staff leadership Developmental disability services Residential services Documentation and compliance Incident management Healthcare administration Employee coordination Professional communication Problem-solving and decision-making You'll work directly with company leadership and gain exposure to responsibilities that can prepare you for future positions such as: Program Coordinator → Senior Coordinator → Program Manager → Operations Manager → Director/Leadership Advancement is based on performance, reliability, leadership ability, company growth, and readiness for additional responsibility. What We Value We can teach systems and procedures. What we're looking for is someone who brings: Reliability. Initiative. Professionalism. Curiosity. Accountability. Communication. Willingness to Learn. We want someone who sees a growing organization and thinks: "I want to be part of building this." Requirements High school diploma or GED Valid driver's license Reliable transportation Strong written and verbal communication skills Basic computer proficiency Ability to learn electronic documentation systems such as Therap Ability to maintain confidential information Ability to work independently while also accepting supervision Ability to successfully complete required background checks and training Dependable attendance and punctuality

Schedule:

Full-Time Some flexibility may occasionally be required based on program needs.

Compensation Starting Pay:

$22 - $29/hour Compensation is based on education, relevant experience, and qualifications. Your Opportunity to Grow With Us Daylight Healthcare Services, Inc. is continuing to grow, and we want to develop talented people alongside the organization. We're not simply looking to fill a coordinator position. We're looking for someone who can come in, learn the business, become excellent at their responsibilities, earn greater trust, and eventually take on larger responsibilities as Daylight Healthcare expands. If you're ambitious, dependable, eager to learn, and looking for an opportunity to build real experience in human services and healthcare operations, we'd like to hear from you. Apply today and tell us why you're interested in growing with Daylight Healthcare Services, Inc. Daylight Healthcare Services, Inc. is an Equal Opportunity Employer.

Pay:

$22.00 - $29.00 per hour

Work Location:

In person