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Program Manager
Biloxi, MS

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MOORE COMMUNITY HOUSE

Center Director

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Job Description

NOTICE:
FUTURE EMPLOYMENT OPPORTUNITIES - CANDIDATE POOL
Moore Community House is currently accepting applications to establish a pool of qualified candidates for potential future employment opportunities. Please note that there are no immediate openings for this position. Applications submitted will be retained for consideration should a position become available based on organizational needs. Submission of an application does not guarantee an interview, employment offer, or future vacancy. We appreciate your interest in joining the Moore Community House team.
POSITION SUMMARY
The Center Director is responsible for the overall leadership, management, and daily operations of an Early Head Start (EHS) center serving children ages 0-3 and their families. This position ensures the delivery of high-quality, comprehensive early childhood services in full compliance with Office of Head Start Performance Standards, state licensing requirements, and organizational policies. The Center Director serves as the on-site leader, accountable for program implementation, staff supervision, child safety, family engagement, and continuous quality improvement. The Center Director is ultimately accountable for every aspect of daily operations occurring within their assigned center. This role ensures that all services are delivered with fidelity, consistency, and a focus on positive outcomes for children and families.
CORE RESPONSIBILITIES 1.
Program Operations & Compliance
  • Oversee all aspects of daily center operations, ensuring smooth and effective program delivery.
  • Ensure the center is fully operational and ready to receive children each day, including ensuring adequate staffing.
  • Ensure full compliance with Head Start Program Performance Standards (45 CFR Part 1302), state childcare licensing regulations, and agency policies.
  • Promote enrollment opportunities through community outreach, partnerships, and collaboration with the Director of Resource Development and Family Services staff.
  • Maintain accurate, timely, and compliant documentation, including attendance, enrollment, incident reports, and required program records. Ensure documentation produced by center staff is accurate, timely, complete, professional, and audit-ready.
  • Ensure classrooms operate within required ratios, group sizes, and schedules.
  • Ensure inventories are maintained.
  • Monitor adherence to policies related to supervision, guidance, confidentiality, and mandated reporting.
  • Prepare for and support internal reviews, audits, and federal monitoring visits. 2. Staff Leadership, Supervision & Development
  • Provide direct oversight of all center-based staff, including teaching staff, center clerks, and custodial personnel.
  • Create and maintain a positive workplace culture that promotes professionalism, accountability, collaboration, respect, and employee retention.
  • Conduct regular classroom observations and provide actionable feedback to improve performance and instructional quality.
  • Promote a positive, professional, and collaborative work environment aligned with organizational values.
  • Ensure all staff roles contribute effectively to a safe, clean, and high-quality learning environment.
  • Monitor staff performance, attendance, and adherence to program policies and procedures.
  • Promote coordination and teamwork across classrooms, facilities, family services, and nutrition services to support overall center operations.
  • Ensure custodial functions meet health, safety, sanitation, and regulatory requirements.
  • Address operational concerns across all functional areas of the center to maintain compliance and efficiency.
  • Ensure staff meet qualification requirements and maintain required certifications.
  • Facilitate staff meetings, trainings, and professional development opportunities.
  • Collaborate with Education Team to develop and implement professional development plans for all staff members at least annually.
  • Address performance concerns through coaching, corrective action, and progressive discipline when necessary.
  • Effectively delegate appropriate administrative responsibilities to the Center Clerk while maintaining accountability for overall center operations. 3. Education & Child Development Oversight
  • Ensure implementation of a research-based curriculum that supports school readiness and child development goals.
  • In collaboration with Education Staff, monitor completion of developmental screenings, ongoing assessments, and individualized learning plans.
  • Support teachers in using assessment data to inform instruction and individualization.
  • Ensure classrooms provide developmentally appropriate, engaging, and inclusive learning environments.
  • Promote social-emotional development and positive behavior support strategies. 4. Health, Safety & Risk Management
  • Ensure a safe, clean, and healthy environment for children, staff, and families.
  • Enforce active supervision practices at all times.
  • Monitor compliance with health requirements, including screenings, immunizations, sanitation, and nutrition services.
  • Respond promptly and appropriately to incidents, injuries, and emergencies.
  • Ensure implementation of emergency preparedness plans and procedures.
  • Verify emergency equipment readiness.
  • Conduct regular safety checks and ensure corrective actions are taken as needed. 5. Family Engagement, Volunteer engagement, & Community Relationships
  • Serve as the visible leader of the center and maintain a welcoming environment for children, families, volunteers, visitors, and community partners that encourages family participation and partnership.
  • Host and participate in parent meetings, Parent Committee meetings, and other center-based engagement activities in collaboration with the Family Advocate.
  • Encourage meaningful parent participation in Policy Council, Parent Committees, volunteer activities, and other leadership opportunities.
  • Partner closely with Family Services staff to ensure effective coordination and delivery of comprehensive support services.
  • Address parent concerns, questions, and feedback in a timely and professional manner.
  • Serve as a liaison between families, staff, and program leadership.
  • Collaborate with the Director of Resource Development to develop relationships with local businesses, civic organizations, faith-based organizations, and community partners that support the center.
  • Recruit, engage, and coordinate volunteers in collaboration with Family Services and the Director of Resource Development.
  • Promote volunteer opportunities that enhance classroom experiences while supporting program compliance and non-federal share (in-kind) goals.
  • Encourage families to participate in approved volunteer and at-home engagement activities that contribute to program quality and allowable in-kind documentation.
  • Provide stories, photographs (when appropriately authorized), success stories, and center updates to the Director of Resource Development to support organizational communications and recruitment efforts.
  • Represent MCH professionally and positively at all times while interacting with families, volunteers, donors, community partners, regulatory agencies, and the public. 6. Monitoring, Reporting & Continuous Quality Improvement
  • Conduct ongoing monitoring of classroom quality, staff performance, and program effectiveness.
  • Analyze data related to attendance, child outcomes, and program performance.
  • Identify areas for improvement and implement corrective action plans.
  • Support the program's continuous quality improvement efforts and school readiness goals.
  • Ensure timely submission of required reports and documentation. 7. Administrative & Operational Management
  • Oversee enrollment, attendance tracking, and waitlist management in coordination with central administration.
  • Ensure proper use, maintenance, and inventory of center supplies, materials, and equipment.
  • Maintain ServSafe certification.
  • Assist with budgeting, purchasing, and resource allocation at the center level.
  • Maintain facility standards, including cleanliness, organization, and functionality.
  • Coordinate day-to-day maintenance needs directly with vendors when appropriate.
  • Differentiate between operational maintenance and facilities management responsibilities.
  • Perform routine operational problem-solving independently.
  • Ensure compliance with confidentiality and data security requirements.
  • Exercise sound professional judgment and independent problem-solving to resolve routine operational issues before escalating concerns to program leadership.
  • The Center Director is expected to exercise sound judgment, demonstrate initiative, and proactively resolve operational issues while recognizing when collaboration or escalation is appropriate.
QUALIFICATIONS
Minimum
  • Bachelor's Degree in Early Childhood Education, Child Development, or a related field; or equivalent experience
  • Minimum of 3-5 years of experience in early childhood education
  • Minimum of 2 years of supervisory experience
  • Knowledge of infant/toddler development and developmentally appropriate practices
  • Valid driver's license and reliable transportation. Preferred
  • Master's Degree in Early Childhood Education, Child Development, or a related field
  • Experience in Head Start or Early Head Start programs
  • Experience with compliance monitoring and federal program requirements
  • Experience with curriculum implementation and child assessment systems
SKILLS & COMPETENCIES
  • In-depth knowledge of Head Start Program Performance Standards (45 CFR Part 1302)
  • Strong understanding of infant/toddler development and family systems
  • Strong organizational, monitoring, and compliance skills
  • Demonstrated leadership and staff development skills
  • Problem-solving and conflict resolution skills
  • Data analysis and problem-solving ability
  • Leadership and team management skills
  • Effective communication and interpersonal skills
  • Strong organizational and time management abilities Pre-Employment Requirements
  • Must successfully complete all required background checks and screenings in accordance with Head Start Program Performance Standards, Mississippi state licensing requirements, and Moore Community House policies.
  • Must be able to perform the essential functions of the position, with or without reasonable accommodation.
  • Must successfully complete a post-offer, pre-employment physical examination, as required for the position.
  • Must possess a valid driver's license and maintain reliable transportation.
  • Must be eligible to work in the United States.
  • Must comply with all applicable health and safety requirements, including those required by Head Start Program Performance Standards, Mississippi state licensing requirements, and Moore Community House policies, including vaccination requirements as applicable.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
  • Regular travel between Early Head Start program sites is required to support monitoring, supervision, and program operations.
  • Work is performed in a combination of offices, classrooms, and community environments, including home visits and service coordination settings; remote work may be limited and subject to organizational approval.
  • Position requires frequent movement throughout classrooms to conduct observations, monitor compliance, and support staff.
  • Ability to sit on the floor, kneel, bend, squat, and stand for extended periods of time while observing classroom activities and interacting with children and staff.
  • Ability to lift, carry, and move up to 25-30 pounds, including classroom materials, supplies, or occasionally assisting with children when necessary.
  • Ability to respond quickly in emergency or safety situations, including moving swiftly in indoor and outdoor environments.
  • Ability to visually and audibly monitor classroom environments, including recognizing hazards, ensuring active supervision, and identifying signs of distress or unsafe conditions.
  • Ability to operate standard office equipment, including computers, phones, and other technology required for documentation, reporting, and communication.
  • Occasional evening or weekend work may be required to support program needs, staff training, or special events.
  • Work may involve exposure to typical early childhood environments, including: o Moderate to high noise levels o Bodily fluids (with appropriate safety precautions) o Cleaning and sanitation products o Frequent handwashing and sanitizing
WORK SCHEDULE & AVAILABILITY
  • This position is full-time typically working from 7:00 AM - 4:00 PM, Monday - Friday.
  • Occasional evening and weekend work may be required to support program needs, special projects, or facility-related activities.
  • Must be available to respond to urgent or emergency facility issues outside of regular working hours, as needed.
  • Occasional travel between program sites required.
  • This position is primarily on-site; remote work may be available in case of extenuating circumstances and is subject to Program Director and CEO approval.
  • Work schedules may vary based on program needs and operational priorities.
COMPENSATION & BENEFITS
Moore Community House offers a competitive salary commensurate with experience. Eligible employees may receive a comprehensive benefits package, including:
  • Paid Time Off (PTO) and Paid Holidays
  • Optional, employer-subsidized medical insurance
  • Employer-paid Life Insurance (up to $15,000 for full-time employees)
  • Optional ancillary benefits, including dental, vision, short-term disability, long-term disability, and additional voluntary benefits.
  • Optional participation in a 403(b) retirement plan
EQUAL OPPORTUNITY EMPLOYMENT AND COMPLIANCE
Moore Community House is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. Moore Community House complies with all applicable federal and state employment laws. As a condition of employment, all candidates must be authorized to work in the United States and successfully complete required background checks. Mississippi is an at-will employment state, and employment with Moore Community House may be terminated at any time, with or without cause or notice, in accordance with applicable law.
Pay:
$45,000.00 - $48,000.00 per year
Benefits:
Dental insurance Employee assistance program Parental leave Tuition reimbursement
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 403(b) Tax-Sheltered Annuity Plans