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Program Manager
Henderson, NC

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Vance Granville Community College

Fire, Rescue, and EMS Program Support Specialist

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Job Description

Vance-Granville Community College is where meaningful work meets real community impact. At VGCC, you'll be part of a supportive, mission-driven team dedicated to providing affordable, high-quality education that transforms lives. Your work will help open doors for students, strengthen local communities, and prepare individuals for in-demand careers. Every day offers the chance to see the direct impact of what you do. If you're energized by purpose, collaboration, and making a difference, we invite you to apply. The Fire Rescue EMS Program Support Specialist provides administrative and records support for Fire, Rescue, and Emergency Medical Services courses. The position builds course sections, processes registration and payments, prepares instructor contracts, maintains class documentation, and supports timely reporting and communication with students and instructors. The position also provides cross-training and backup support across Short Term Workforce as assigned. The Fire, Rescue, and EMS Program Support Specialist position is assigned to the VGCC Main Campus in Henderson, NC, but travel within the college's service area is expected.
Salary:
VGCC considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; and internal peer equity in offer calculations. Application review and interviewing will start two weeks after the post date. The position may be filled before the closing date; therefore, applicants are encouraged to submit materials as soon as possible for full consideration. The following listing of essential job duties indicates the general nature and level of work required in this job. It is not designed to be a comprehensive listing of all activities, duties, or responsibilities that may be required. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job. Create and maintain Fire, Rescue, and EMS course sections and related records in the college student information system. Prepare part-time instructor contracts, contract changes, and related agreements; route documents for required signatures and approvals. Process registrations, fees, waivers, and third-party payments; assist students with registration and coordinate payment records with the Business Office. Prepare and maintain class materials, attendance and compliance records, course outlines, and electronic files; support instructors in meeting course and reporting deadlines. Review class completion materials, enter grades, prepare certificates or transcripts as assigned, and submit required program reports. Communicate course information and changes to students, instructors, and staff; respond to program inquiries and provide front office support. Support testing, calendars, website information, correspondence, meeting records, and other program operations as assigned. Perform other related duties as assigned. Teleworking/Work Hours Due to the job duties, teleworking is not available for this position.
M-TH 8-5
pm, F 8-3 pm, required to work a 40-hour workweek. Minimum Qualifications High school diploma and at least two years of related work experience. Strong working knowledge of Microsoft Office applications. Ability to organize accurate records, communicate clearly, and meet deadlines across multiple courses. Preferred Qualifications Associate degree. Experience within the North Carolina Community College System. Experience with Datatel and LEOData, as stated in the source description.