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Program Manager
Salem, NH

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Swim Angelfish

Aquatic Coordinator

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Job Description

Adaptive Swim Instructor + Program Support Approximately 30 hours per week Swim Angelfish is looking for a reliable, motivated, and highly organized Aquatic Coordinator to join our team. This is an elevated Adaptive Swim Instructor role for someone who wants more consistency, more responsibility, and the opportunity to grow within Swim Angelfish. Aquatic Coordinators spend part of their week teaching adaptive swim lessons and part of their week supporting the administrative needs of their program. This role is ideal for someone who enjoys working directly with children and families but also likes organization, communication, problem-solving, and helping a program run smoothly behind the scenes. We are specifically looking for candidates who want a consistent, long-term role of approximately 30 hours per week. Schedule Expectations Aquatic Coordinators are expected to work: Approximately 30 hours per week At least 3 consistent teaching shifts per week (including a weekend day) At least 1 dedicated administrative shift per week A reliable and consistent weekly schedule Adaptive Swim Instruction Responsibilities As an Aquatic Coordinator, you will continue to work directly with swimmers and families.
Responsibilities include:
Providing individualized adaptive swim instruction to children with disabilities and diverse support needs Using Swim Angelfish strategies and training to support each swimmer's success Building positive relationships with swimmers, parents, and caregivers Communicating clearly and professionally with families Evaluating swimmer needs and adapting lessons appropriately Following individualized lesson goals and treatment recommendations when applicable Maintaining a safe and organized pool environment Arriving on time, prepared, and ready to teach Participating in ongoing training, mentorship, and feedback Administrative & Program Coordination Responsibilities Aquatic Coordinators also help manage the day-to-day communication and scheduling needs of their assigned program.
Administrative responsibilities may include:
Pre-appointment communication with families Post-appointment client follow-up Responding to routine client questions Supporting scheduling and schedule changes Managing cancellations and available openings Maintaining and updating program wait lists Contacting families when appropriate openings become available Helping match swimmers with available instructors and lesson times Following up with prospective or wait-listed families Filling out a daily report for Aquatic Manager Communicating schedule changes and important updates to instructors Helping identify scheduling gaps or opportunities to improve program utilization Escalating more complex client concerns to management when appropriate Supporting administrative projects related to the assigned aquatic program Our Ideal Candidate Our strongest candidates typically have: At least 1 year of swimming or aquatics experience At least 1 year of experience working with children Experience working with individuals with disabilities or special needs Strong organizational and time-management skills Excellent written and verbal communication Comfort communicating with parents and caregivers by phone, email, and text The ability to manage multiple priorities without losing track of details A strong sense of ownership and follow-through The ability to receive feedback and apply it A willingness to learn new systems, processes, and adaptive strategies Strong reliability and consistent attendance The ability to work independently while remaining part of a larger team An interest in growing within Swim Angelfish long-term Who Thrives in This Role? You may be a great fit if you are someone who: Likes responsibility. You do not need to be reminded repeatedly to follow up, respond to an email, or complete a task. You take ownership and close the loop. Is highly reliable. Our swimmers, families, and staff depend on consistency. You show up when expected and communicate proactively when something needs attention. Communicates well. You are comfortable talking with children, parents, caregivers, coworkers, and supervisors. Your communication is timely, thoughtful, and professional. Can switch between teaching and administrative work. You are equally comfortable being active in the pool and sitting down afterward to manage schedules, return messages, or work through a wait list. Is coachable. You seek feedback, ask questions, and want to keep improving. Can problem-solve. You can look at a scheduling or client issue, assess the situation, and use the tools and procedures provided to determine the next step. Wants a meaningful, long-term role. We are looking for someone who wants to become an important part of their program and grow with Swim Angelfish over time. Physical Requirements Adaptive swim instruction is an active, hands-on position. Employees must be able to safely perform the essential functions of the role, with or without reasonable accommodation.
This may include:
Entering and exiting the pool repeatedly Standing and moving in the water for extended periods Working in close proximity to children Physically assisting swimmers when appropriate Maintaining a safe and organized pool environment Responding quickly when needed to support swimmer safety Why Swim Angelfish? Swim Angelfish specializes in adaptive aquatics for children with disabilities and diverse support needs. Our Aquatic Coordinators play an important role in both the quality of our swim instruction and the experience families have outside of the pool . This position offers the opportunity to develop expertise in adaptive aquatics while also building valuable skills in program coordination, client communication, scheduling, and operations. We are looking for people who want to do more than pick up an occasional shift. We want team members who are excited to become knowledgeable, dependable leaders within their programs and grow with our organization. If you are compassionate, organized, reliable, coachable, and excited by a role that combines hands-on work with children and program coordination, we would love to hear from you.