988 Crisis Hotline Follow-Up Coordinator
- Hybrid
- 4.4 2740 Martin Avenue, Bellmore, NY 11710 Hybrid work $50,000
- $55,000 a year
- Full-time Apply with Indeed About the Role Long Island Crisis Center (LICC) is seeking a compassionate, organized, and experienced professional to join our team as a Follow-Up Program Coordinator .
In this important role, you will oversee and support LICC's follow-up telephone program, helping ensure that individuals who have reached out for crisis support receive ongoing outreach, care, and connection to appropriate resources. The Follow-Up Program Coordinator will provide guidance, and mentorship to a team of 988 crisis counselors while helping maintain the quality and effectiveness of our follow-up services. This is an excellent opportunity for someone who is passionate about mental health, crisis intervention, and supporting others in a collaborative, mission-driven environment. Key Responsibilities Oversee the day-to-day operations of LICC's follow-up telephone program, ensuring timely and effective outreach. Assign, monitor, and close follow-up and outreach cases. Provide ongoing guidance and support to counselors. Participate in bi-monthly group supervision meetings for 988 counselors. Mentor and support new 988 counselors during training. Provide 988 crisis line phone coverage as needed. Staff the Nassau County Helpline for one shift per week. Attend regular 988 team meetings, staff meetings, and program meetings. Perform additional duties as assigned. Qualifications Bachelors Degree required Crisis intervention and/or mental health experience a plus Strong organizational, problem-solving, and communication skills Comfortable using digital systems and documentation platforms Excellent attention to detail Schedule & Work Environment Tuesday
- Saturday 10 am
- 6 pm Hybrid work environment with in-office presence in Bellmore, NY three days per week Why Join Us?
Collaborative and supportive team environment with opportunity to grow professionally Benefits include a generous paid time off policy, health insurance and the opportunity to contribute to a 403b retirement plan with an employer match Qualifying employer for U.S. Department of Education Public Service Loan Forgiveness (PSLF): student loans.
Job Type:
Full-time Pay:
$50,000.00
00 per year
Benefits:
Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Education:
Bachelor's (Required)
Work Location:
Hybrid remote in Bellmore, NY 11710