Account Manager EverPeak Recruitment Troy, NY Job Details $65,000
- $75,000 a year 5 hours ago Benefits Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Managing customer accounts Customer communication Client management Data interpretation Account management Full Job Description Account Manager
Troy, New York Pay:
$65,000.00- $75,000.
00 per year We are conducting a search for a high-impact Account Manager to join a fast-growing, customer-focused technology organization in the Albany / Troy area. This opportunity is open due to company growth and expansion. The Opportunity This is an on-site, client-facing role where you will act as the primary point of contact for a portfolio of accounts, driving engagement, partnership, and measurable results. You'll play a critical role in ensuring clients achieve their goals while maximizing the value of the platform. Key Responsibilities Serve as a trusted advisor for the company's platform and solutions Drive client engagement, and long-term success Partner with internal teams to set goals and execute client strategies Deliver regular reporting and insights to demonstrate ROI and outcomes Monitor client health, mitigate risk, and support retention efforts Analyze data to inform engagement strategies and optimize performance Build and maintain strong, long-term client relationships Conduct product demonstrations and educate clients on product capabilities Support client needs by sharing feedback and product enhancement ideas internally Qualifications Bachelor's degree or equivalent experience required 3+ years of account management, client-facing, customer service experience Strong communication skills with the ability to engage both technical and non-technical audiences Analytical mindset with the ability to interpret data and drive decisions Highly organized, detail-oriented, and self-motivated Entrepreneurial, energetic, and collaborative approach Ability to travel to customer sites (US based) as needed Entrepreneurial mindset, confident, high energy, self-motivated and a true team player. Well-organized, with a high attention to detail and ability to prioritize independently. Works well independently and uses critical thinking skills. Ability to travel (US) as needed. Preferred Qualifications Knowledge of pharmacy benefits and/or member engagement. Experience engaging individuals about pharmacy or healthcare benefits. Experience with Zoho CRM and Projects. Preferred Experience Exposure to healthcare related technology or member engagement Familiarity with CRM/project management tools Benefits include: Work with a brilliant and creative team on a variety of products and technologies Growing organization with room for role expansion and professional growth Competitive salary Health, vision & dental insurance Paid time off Life insurance policy 401k with employer match This is an excellent opportunity to join a mission-driven organization at the intersection of healthcare and technology, where your work will directly impact client outcomes and patient experiences. If you're interested in learning more, apply today!
Work Location:
In person with occasional travel to US Based client sites.
