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Program Manager
Grants Pass, OR

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Now viewing: Unit Director - Grants Pass Teen Center - Boys and Girls Clubs of the Rogue Valley
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Boys & Girls Clubs of the Rogue Valley

Unit Director - Grants Pass Teen Center - Boys and Girls Clubs of the Rogue Valley

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Job Description

UNIT DIRECTOR- GRANTS PASS TEEN CENTER
Boys & Girls Clubs of the
Rogue Valley Employment Type:
Full-Time Schedule:
Monday-Friday with regular afternoon/evening hours; occasional late evenings and weekends required for Teen Nights, special events, field trips, trainings, and community activities. Summer and non-school day schedules will vary based on program needs.
Salary:
$50,000/year
Reports To:
Director of Program Quality
POSITION SUMMARY
The Teen Club Unit Director provides overall leadership, management, and operational oversight of the Boys & Girls Clubs of the Rogue Valley's Grants Pass Teen Club. This position is responsible for developing and maintaining a safe, welcoming, engaging, and high-quality Club experience specifically designed for middle and high school youth. As the primary leader of the Teen Club facility, the Unit Director - GP Teen Center oversees the Club's daily operations, staff, programs, safety, facility readiness, member experience, family engagement, community partnerships, and program outcomes. The Unit Director - GP Teen Center directly supervises and supports the Middle School Coordinator, High School Coordinator, Teen T3 Coordinator, Teen Youth Development Professionals (YDPs), Teen Front Desk staff, and designated Facilities staff. The Director is responsible for creating a strong, collaborative staff team with clear expectations, consistent communication, accountability, and a shared commitment to positive youth development. Working closely with the Director of Program Quality, the Unit Director - GP Teen Center ensures that Teen Club programming reflects Boys & Girls Clubs of America priorities, organizational goals, grant requirements, and the changing needs and interests of teens in our community. This position requires a leader who is comfortable being highly visible and actively engaged in the Club. The Unit Director - GP Teen Center should know the teens, know the staff, understand what is happening throughout the facility, and be willing to step into program areas and operations whenever needed.
KEY RESPONSIBILITIES
Teen Club Leadership & Operations Provide overall leadership and direction for the Teen Club facility, programs, staff, and daily operations. Establish and maintain a Teen Club culture that is safe, inclusive, welcoming, engaging, respectful, and teen-centered. Maintain a strong understanding of all Teen Club program areas, staff responsibilities, member needs, schedules, partnerships, and special initiatives. Ensure appropriate staff coverage and supervision throughout the facility during all hours of operation. Maintain a visible presence throughout the Club and regularly engage with teens, staff, families, volunteers, and visitors. Ensure the Teen Club is prepared for programming each day and that spaces are clean, organized, safe, and welcoming. Coordinate with Facilities staff and the Director of Operations regarding maintenance, repairs, safety concerns, custodial needs, security, and facility improvements. Ensure organizational policies, safety procedures, emergency procedures, and youth protection standards are consistently followed. Respond appropriately to emergencies, incidents, facility concerns, and other situations affecting the safety or operation of the Teen Club. Staff Leadership & Supervision Provide direct supervision and leadership to the Middle School Coordinator, High School Coordinator, Teen T3 Coordinator, Teen YDP staff, Teen Front Desk staff, and designated Facilities staff. Work closely with the Director of Program Quality to recruit, interview, hire, onboard, train, develop, and retain high-quality Teen Club employees. Establish clear expectations, roles, responsibilities, and accountability for all Teen Club staff. Conduct regular individual check-ins with direct reports and provide ongoing coaching, mentorship, feedback, and professional development. Conduct staff performance evaluations and address performance concerns in accordance with organizational policies and procedures. Lead regular Teen Club staff meetings and participate in Club Connect, organizational training, and leadership meetings. Build a collaborative team culture in which Middle School, High School, T3, front desk, facilities, and program staff work together rather than operating as separate programs. Serve as an accessible resource for employees needing guidance, support, problem-solving, or conflict resolution. Develop staff leadership capacity by empowering coordinators to successfully lead their respective program areas. Maintain appropriate staffing levels and work with organizational leadership to anticipate staffing and recruitment needs. Teen Programming & Positive Youth Development Provide leadership and oversight for programming serving both middle school and high school youth. Ensure programming promotes academic success, career readiness, leadership development, healthy lifestyles, social-emotional wellness, belonging, and positive relationships. Support the Middle School and High School Coordinators in developing age-appropriate programs that respond to teen interests and needs. Ensure Club programs incorporate teen voice and choice, providing meaningful opportunities for teens to influence programs, activities, events, and the culture of their Club. Support implementation of Boys & Girls Clubs of America programs and organizational initiatives, including leadership, workforce readiness, academic support, health and wellness, arts, STEAM, and other targeted programming. Oversee Teen Nights, special events, field trips, leadership opportunities, family engagement activities, and other Teen Club experiences. Encourage opportunities for teens to develop leadership skills and take meaningful ownership within their Club and community. Ensure programs remain engaging and relevant as the interests and needs of Teen Club members change. Program Quality & Assessment Work closely with the Director of Program Quality to establish and maintain high-quality programming throughout the Teen Club. Use program observations, member feedback, staff feedback, participation data, and outcome information to identify opportunities for improvement. Participate in and support organizational quality improvement processes, including YPQA assessments, pulse checks, National Youth Outcomes Initiative (NYOI), annual surveys, and other evaluation tools. Develop improvement plans based on assessment results and support staff in implementing identified strategies. Regularly observe programming and provide staff with meaningful coaching and feedback. Ensure programs promote the Boys & Girls Club priority outcomes of academic success, good character and leadership, and healthy lifestyles. Monitor member participation and engagement and work with staff to address barriers to teen attendance and retention. Teen Recruitment, Engagement & Retention Develop and oversee strategies for recruiting and retaining middle and high school members. Build a Teen Club environment where young people feel that the Club belongs to them and where they are known, valued, supported, and encouraged. Work with coordinators to conduct outreach at local middle schools, high schools, community events, and partner organizations. Monitor membership, attendance, and participation trends and develop strategies to strengthen engagement. Support transitions from middle school programming into high school programming so members remain connected to the Club as they grow. Develop opportunities for older teens to take on leadership, mentorship, employment, and volunteer roles within the Club. Member Behavior & Family Engagement Serve as the primary leadership contact for significant member behavior, safety, or program concerns. Support staff in using consistent, positive, and developmentally appropriate behavior management practices. Communicate with parents and guardians regarding significant behavioral concerns, program expectations, successes, suspensions, or other interventions. Work with youth, families, and staff to develop solutions that support successful participation whenever appropriate. Build positive relationships with Teen Club families and encourage family involvement in Club activities. Oversee family engagement opportunities, including family nights, orientations, celebrations, and special events. Ensure families receive clear and timely information regarding Teen Club programs, expectations, schedules, events, and opportunities. Grants, Data & Program Outcomes Ensure grant-funded Teen Club programs are implemented according to approved requirements and deliverables. Work collaboratively with the Director of Program Quality, Resource Development staff, Finance Director, and other leadership to monitor grant performance. Ensure accurate and timely collection of attendance, membership, program participation, outcome, and grant-related data. Support coordinators in maintaining required program documentation. Monitor progress toward program goals and identify areas requiring additional attention or resources. Provide program information, success stories, outcome data, and other documentation needed for grant reporting and organizational communications. Budget & Resource Management Work with the Director of Program Quality, Director of Operations, Finance Director, and organizational leadership to develop and manage the Teen Club budget. Monitor program expenditures and ensure responsible use of organizational and grant-funded resources. Work with coordinators to identify program supplies, equipment, technology, transportation, and other resource needs. Protect and appropriately manage Club equipment, furnishings, technology, vehicles, and other organizational assets assigned to the Teen Club. Identify opportunities to maximize available resources through partnerships, donations, volunteers, and community support. Community Partnerships & Outreach Serve as a visible representative of Boys & Girls Clubs of the Rogue Valley within the community. Develop and maintain strong relationships with middle schools, high schools, colleges, employers, nonprofit organizations, community agencies, and other partners serving teens. Seek opportunities that expand academic, career, leadership, volunteer, mentorship, and enrichment experiences for Teen Club members. Participate in school visits, community events, partnership meetings, outreach activities, and organizational events. Work with community partners to create pathways that connect teens with opportunities beyond the Club. Communication & Organizational Leadership Maintain regular communication with the Director of Program Quality regarding staffing, programming, member concerns, safety, facility needs, partnerships, and Club operations. Collaborate with the CEO, Director of Operations, Finance Director, Resource Development staff, and other organizational leadership as appropriate. Participate in organizational leadership meetings, strategic planning, staff development, and Club-wide initiatives. Communicate organizational expectations and information clearly and consistently to Teen Club employees. Serve as an advocate for the needs, interests, and perspectives of Teen Club members and staff within the organization.
QUALIFICATIONS
Bachelor's degree in youth development, education, social services, recreation, nonprofit management, business, or a related field preferred; equivalent combination of education and relevant experience may be considered. Minimum of 3-5 years of progressively responsible experience in youth development, education, recreation, nonprofit programming, or a related field. Demonstrated experience supervising employees and leading teams. Experience working directly with middle and/or high school youth strongly preferred. Demonstrated ability to manage multiple programs, employees, priorities, and operational responsibilities simultaneously. Strong leadership, organization, problem-solving, communication, and relationship-building skills. Ability to coach and develop employees while maintaining clear expectations and accountability. Experience with program assessment, continuous quality improvement, data collection, and outcome measurement preferred. Ability to develop positive relationships with teens while maintaining appropriate professional boundaries. Ability to communicate effectively with youth, families, employees, schools, community partners, and organizational leadership. Ability to manage challenging behaviors and difficult conversations calmly, professionally, and consistently. Ability to work independently while functioning as part of a larger organizational leadership team. Comfortable working in a busy, active, and frequently loud teen environment. Proficiency with basic computer programs, electronic communication, data systems, and other technology used in Club operations. CPR/First Aid certification or ability to obtain certification within 90 days of employment. Valid driver's license and ability to meet Boys & Girls Clubs of the Rogue Valley driving requirements. Ability to successfully complete all required background checks, screenings, and organizational training. Bilingual Spanish/English skills preferred.
SUPERVISION EXERCISED
The Unit Director - GP Teen Center provides direct or assigned supervision for Teen Club employees, including: Middle School Coordinator High School Coordinator Teen T3 Coordinator Teen Youth Development Professionals (YDPs) Teen Front Desk staff Designated Facilities staff Volunteers, interns, and other assigned Teen Club personnel The Unit Director - GP Teen Center is responsible for developing a cohesive team while ensuring coordinators have appropriate authority and responsibility for leading their individual program areas.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Primarily based at the Boys & Girls Clubs of the Rogue Valley Teen Club with frequent interaction with middle and high school youth, employees, families, volunteers, and community partners. Fast-paced and frequently noisy environment requiring flexibility, multitasking, sound judgment, and the ability to respond quickly to changing situations. Regular movement throughout the Teen Club facility, including standing and walking for extended periods. Ability to occasionally lift and move program supplies or equipment weighing up to 25 pounds. Regular afternoon and evening availability is required to provide leadership during the primary hours teens are participating in programs. Occasional late evenings and weekends are required for Teen Nights, special events, field trips, community activities, training, and other program needs. Participation in off-site activities, school outreach, field trips, and community events is expected.
LEADERSHIP EXPECTATIONS
The Unit Director - GP Teen Center is expected to model the values and professional standards of Boys & Girls Clubs of the Rogue Valley. Successful leadership in this position means being present, approachable, accountable, collaborative, and actively engaged with teens and staff. The Director should create an environment where: Teens feel safe, welcomed, respected, and heard. Staff understand what is expected of them and receive the support necessary to succeed. Coordinators are empowered to lead their program areas. Programs are engaging, purposeful, and responsive to teen interests. Families view the Teen Club as a trusted partner. Community partners see the Teen Club as an important resource for Rogue Valley youth. The facility is safe, organized, welcoming, and ready for teens each day.
OUR MISSION
The mission of the Boys & Girls Clubs of the Rogue Valley is to provide year-round positive, fun, and safe places for all youth, helping them build self-esteem and develop skills necessary to make right choices, becoming responsible and productive citizens. Please submit resumes to Director of Program Quality - Dan Horst @ dan.horst@begreat4kids.com
EQUAL OPPORTUNITY STATEMENT
Boys & Girls Clubs of the Rogue Valley is an equal opportunity provider and employer.
Pay:
From $50,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Leadership Development