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Program Manager
Elkins Park, PA
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Heroic Gardens

Program Manager, Veteran and Family Wellness Program

Job Description

About Heroic Gardens Heroic Gardens connects Veterans and their families to the healing power of plants and nature, creating space for connection, purpose, and growth. We believe every Veteran deserves more than our gratitude. Heroic Gardens offers free therapeutic horticulture programs to Veterans, military families, and caregivers through
Mission:
Windowsill, in person in the Philadelphia region, and Virtual Garden, nationwide by mail and virtual session. We also transform yards and community spaces through Land Transformation projects. We are committed to honoring the service and sacrifices of our Veterans while helping them and their families build stronger relationships, discover new pathways to wellness, and thrive in civilian life. The Role The Program Manager coordinates day-to-day delivery of our therapeutic horticulture and Land Transformation programs. Each program runs on documented procedures, from registrant intake to materials ordering, volunteer coordination, and event logistics. You will own, run, and improve these procedures. The ideal candidate is a compassionate, organized, and collaborative person who understands the unique experiences of Veterans and their families and is passionate about the role nature, community, and meaningful experiences can play in supporting overall well-being. You will work closely with the Executive Director, our horticultural therapists (HTRs), who lead
Mission:
Windowsill, and our Virtual Garden Veteran Peer, the main contact for members. The role includes completing PsychArmor certification within your first 60 days. Detail Position type Contract, part-time Hours Approx. 15-20 hours per week Term Ten months (January-October 2027), with intent to continue based upon funding Compensation $37 - $50/hourly at 15-20 hours per week. No benefits are included Reports to
Executive Director Location Hybrid:
in person in the Philadelphia region for
Mission:
Windowsill and Land Transformation, including regular weekend and field work; remote for Virtual Garden and administrative work Preference Veterans, reflecting the peer connection central to our programs, but not required Key Responsibilities Program coordination (majority of time)
  • Own and consistently carry out existing standard operating procedures for
Mission:
Windowsill, Virtual Garden, and Land Transformation.
  • Maintain program calendars and track deadlines and deliverables across all three programs.
  • Coordinate contractors, volunteers, and partners for program delivery.
  • Keep procedures current and recommend improvements as you learn the work.
Mission:
Windowsill (in-person therapeutic horticulture)
  • Collaborate with our HTRs to coordinate logistics and materials, and support them on site during sessions. This include data entry of all survey data as provided by the HTRs
  • Serve as a point of contact for partner sites.
  • Partner with Board members where applicable. Virtual Garden (mail and virtual sessions)
  • Manage registrant intake, monthly materials ordering, kit shipping, and virtual event logistics.
  • Handle chat and surveys for the monthly Zoom event, and help at the Virtual Garden volunteer event.
  • Work with the Virtual Garden Veteran Peer, who handles member questions, check-ins, feedback, and re-engaging inactive members. Land Transformation
  • Coordinate yard and community projects: scheduling, volunteers, materials, and site logistics.
  • Help plan upcoming project seasons. Outcomes and data
  • Own all
Mission:
Windowsill and Virtual Garden participant surveys (distribution, collection, and organized results), including Virtual Garden outcome tracking.
  • Implement the pre/post assessment tool and individual-level (unduplicated) participant tracking, including need screening at intake, while protecting participant privacy and confidentiality. (Paper or tablet)
  • Keep program records organized, prepare data for funder impact reports, and turn data into clear stories for grant reports, board materials, and social media. Fundraising support (small share of time)
  • Maintain donor tracking and the organization's fundraising calendar.
  • Identify new foundation, corporate, and government grant opportunities for the Executive Director to review and pursue.
  • Support logistics for individual-giving campaigns and grant renewal deadlines. Qualifications Required
  • Experience coordinating programs, events, or operations, ideally in a nonprofit, community, or service setting.
  • Strong organization and follow-through; comfortable owning and reliably carrying out written procedures.
  • Clear, warm communication with Veterans, families, volunteers, contractors, and partners.
  • Genuinely likes people and is willing to listen and learn.
  • Entrepreneurial, able to see the bigger strategic picture.
  • Enjoys data and can tell a clear, compelling story with it.
  • Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar), Mailchimp, and Zoom.
  • Able to work independently part-time, manage several programs at once, and work weekends and in the field.
  • Physical requirements: Lifting, walking, working outside during all seasons Preferred
  • Military service, or close connection to the military community.
  • A personal connection to horticulture and nature, such as gardening, therapeutic horticulture, outdoor programming, or working the land.
  • Social media experience, including creating content and managing organizational accounts.
  • Experience with volunteer coordination, participant surveys, or donor tracking.
  • Familiarity with the Philadelphia region and its Veteran-serving community. What Success Looks Like By the end of the term, the programs run on schedule without the Executive Director's day-to-day involvement.
  • All three programs run consistently on existing procedures, now owned by the Program Manager.
  • Participant surveys are collected on schedule across
Mission:
Windowsill and Virtual Garden.
  • You have identified ways to improve how we collect and use data to drive greater impact for Veterans and families.
  • You have found ways to work smarter and helped put them in place.
  • Donor tracking and the fundraising calendar are current and in regular use.
  • The Executive Director's time has shifted toward fundraising, partnerships, and strategy.
How to Apply Send a resume and a short note on why this role interests you to info@heroicgardens.org by November 20, 2026 mentioning any military service or connection. Heroic Gardens is an equal opportunity organization. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Pay:
$25,000.00 - $32,000.00 per year
Work Location:
Hybrid remote in Elkins Park, PA 19027

Benefits

  • Health and Wellness Programs
  • Dental Insurance
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