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Program Manager
Green Tree, PA

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Onewell Healthcare - Pennsylvania

IDD Team Lead

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Job Description

IDD Team Lead Onewell Healthcare - Pennsylvania - 3.7 Greentree, PA Job Details Full-time $25 - $28 an hour 15 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Employee assistance program Vision insurance Life insurance Referral program Paid sick time Pet insurance Qualifications Experience working with individuals with neurodevelopmental disorders Experience working with individuals with cognitive disabilities English Developmental disability care assistance High school diploma or GED Driver's License Intellectual disabilities support Experience working with adults with disabilities Adults with developmental disabilities Medicaid regulations Medicaid Home healthcare regulations Autism spectrum disorders support Experience working with individuals with intellectual disabilities Home & community care experience
Full Job Description Job Type:
Full time IDD Team Lead |
Home Health:
Location:
Pennsylvania Employment Type:
Full Time Work Location:
Office Schedule:
Standard FLSA Status:
Non-Exempt This position is classified under the Fair Labor Standards Act (FLSA) and applicable Pennsylvania labor regulations.
About Our Company:
OneWell Health Care and its affiliate, OneWell of Pennsylvania LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.
Position Summary:
The IDD Team Lead oversees the daily operations of an Intellectual and Developmental Disabilities (IDD) team providing person-centered services to individuals receiving home and community-based supports. This position provides leadership, supervision, coaching, and operational oversight to Direct Support Professionals (DSPs), Program Specialists, and other assigned staff while ensuring services are delivered safely, efficiently, and in compliance with regulatory requirements. The Team Lead promotes quality outcomes, supports employee development, strengthens community partnerships, and contributes to the continued growth of OneWell Health Care's IDD programs.
Position Scope:
The IDD Team Lead is responsible for overseeing daily program operations, staff supervision, service quality, participant satisfaction, regulatory compliance, scheduling oversight, documentation accuracy, and community engagement within their assigned region. The position collaborates closely with Regional Managers, Human Resources, Quality Assurance, Clinical Services, Supports Coordinators, families, and community partners to ensure exceptional participant care and operational excellence.
Key Responsibilities:
Lead, supervise, coach, and develop DSPs, Program Specialists, and assigned staff while fostering a culture of accountability, teamwork, and professional growth. Oversee daily program operations to ensure high-quality, person-centered services that comply with Individual Support Plans (ISPs), company policies, state regulations, Medicaid requirements, and quality standards. Manage staffing functions, including recruitment, onboarding, scheduling, training, performance management, and retention to ensure adequate service coverage. Monitor participant health, safety, satisfaction, documentation, and service outcomes, ensuring timely incident reporting and regulatory compliance. Build and maintain collaborative relationships with participants, families, Supports Coordinators, referral sources, community partners, and interdisciplinary teams. Support program growth, quality improvement, operational planning, accreditation, audits, and special projects while representing the organization in the community. Coordinate participant admissions, transitions, service delivery, and communication among staff, leadership, families, and external stakeholders. Prepare operational reports, conduct field visits, attend meetings, and perform other duties as assigned to support organizational success.
Regulatory Frameworks:
Must maintain knowledge of and ensure compliance with applicable regulations, including: HIPAA Pennsylvania ODP regulations Medicaid Home and Community-Based Services (HCBS) requirements Incident Management requirements Adult Protective Services requirements Individual Support Plan (ISP) standards OSHA requirements State labor laws Company policies and procedures
Confidentiality:
Maintains strict confidentiality regarding: Protected Health Information (PHI) Employee records Participant records Financial information Incident investigations Quality assurance findings Personnel matters Business operations Must comply with HIPAA and OneWell confidentiality policies.
Documentation Requirements:
Responsible for ensuring accurate, timely, and complete documentation, including: Participant service documentation Progress notes Incident reports Performance evaluations Staff coaching documentation Training records Scheduling documentation Audit documentation Quality improvement reports Corrective action documentation Meeting minutes Regulatory reporting
Certifications:
Required Criminal Background Check Child Abuse Clearance Motor Vehicle Record Check Authorization to work in the United States Preferred CPR/First Aid Certification Medication Administration Certification (if applicable)
Education:
Required High school diploma or equivalent. Preferred Bachelor's degree in Social Work, Psychology, Human Services, Healthcare Administration, or a related field.
Experience:
Required Minimum two (2) years of experience supporting individuals with Intellectual and Developmental Disabilities. Experience working within Medicaid Home and Community-Based Services programs. Knowledge of Pennsylvania ODP regulations and person-centered practices. Preferred Previous supervisory or leadership experience. Experience managing Direct Support Professionals. Experience with participant scheduling, staffing coordination, and quality assurance activities.
Technical Skills:
Proficient in: Microsoft Office Suite Electronic Health Record (EHR) systems Scheduling software Incident reporting systems Electronic documentation platforms Data entry and reporting Virtual meeting platforms
Languages:
Required:
Fluent in English, including verbal and written communication.
Preferred:
Bilingual abilities are considered an asset.
Driver License:
Required:
Valid driver's license, acceptable driving record, reliable transportation, and ability to meet company vehicle insurance requirements.
Travel Requirement:
Frequent travel throughout assigned service areas to participant homes, community locations, meetings, trainings, and other OneWell offices. Estimated travel up to 40-60%, depending on operational needs.
Benefits:
Compensation and Financial Benefits:
Paid sick leave Vacation time Very competitive wages Paid public holidays (if applicable) Referral bonuses Biweekly direct deposit DailyPay (get paid before payday) Retirement plan benefits 401(k) Health and Wellness Benefits (available for full time employees): Medical (PPO, Flex, and HSA plans) Dental Vision Critical Illness Insurance Accident Insurance Hospital Insurance Short-Term Disability Long-Term Disability and Life Insurance Employee Assistance Program (EAP)
Pet Insurance Work-Life Balance and Other Benefits:
Flexible scheduling (whenever possible) Supportive supervisor and work environment
Legal Disclaimer:
This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice. If you are passionate about supporting individuals with developmental disabilities and thrive in a collaborative, mission-driven environment, we encourage you to apply today.: Join OneWell Health Care — where your work truly changes lives.:

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings