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Program Manager
Jamison, PA
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NOVA (Network of Victim Assistance) is a comprehensive victim services organization in Bucks County. With a 50+ year history, NOVA has expanded to include a continuum of prevention and direct services to prevent and address the needs of victims of sexual abuse and other serious crimes. NOVA is known for its exceptional services and professionalism across many disciplines and the community. As a mature and fiscally sound organization, establishing sustainability is key to our future success, serving all victims who need assistance, educating the community on violence prevention, and providing top-ranked professional training.
POSITION SUMMARY
This position is a blend of program development, project management, and team leadership. The Training Coordinator is responsible for the development and implementation of specialized education to professionals, community stakeholders, and community-based organizations on prevention topics that align with NOVA's mission, vision, and goals. Topics include but are not limited to trauma-informed care, mandated reporting, human trafficking, sexual assault prevention, and other related crime victimization. Training Institute project coordination responsibilities also include development of new training and materials, marketing, scheduling, coaching and staffing trainers, and monitoring training effectiveness through data collection and outcomes. This position will also supervise, train and provide oversight to a team of prevention educators as assigned.
ESSENTIAL FUNCTIONS
Agency Outreach/ Networking Cultivates and maintains cross-organizational alliances to expand the reach of NOVA services, prevention programs, and professional training. Participates in public events to expand NOVA's visibility in the greater community and promote access to NOVA's comprehensive services. Attends meetings and task forces with external partners as appropriate to promote NTI programs. Builds and strengthens community relationships to expand networks, increase awareness, and promote NTI programs (in collaboration with NOVA Marketing & Outreach Department). Advocates for victims of crime as appropriate. General Program Administration Drives outreach initiatives through organizational partnerships to promote collaboration and services. Develops and updates high-quality content for PowerPoint presentations, materials, activities, manuals, computer-based training modules, participant evaluation forms, and outcome assessment tools for Training Institute Programs. Apply adult learning principles to create high-quality training materials. Develop training evaluations to determine effectiveness. Use data, report results to the supervisor, and include recommendations for improvement, if appropriate. Monitors and supports agency applications for workshop presentations at local, state, and national conferences. Works with colleagues to ensure all educational content aligns with the organization's mission and vision. Provides training assigned to volunteers, staff, community, and professional groups. Completes and submits all required, relevant, and assigned paperwork in a timely and accurate manner. NTI Program Administration Schedules and coordinates Training Institute Programs. Tracks, reports, and maintains the Training Institute's program-based revenue. Oversees that grant-funded projects' objectives and requirements are met related to the Training Institute. Monitors and reports on the completion of activities and goals within the Training Institute's strategic plan. Provides oversight and direct supervision to assigned part-time educators and facilitators. Provides input in establishing training department objectives, strategies, policies, and processes for NOVA's training programs. Trains staff to deliver training as appropriate. Stays current on issues of interpersonal violence, sexual abuse, assault, and other relevant topics; integrates new material into programming and training as appropriate. Direct Services Provides support to program participants as appropriate (e.g., program participants who disclose previous or ongoing sexual abuse or other crimes). Handles program participant disclosures in accordance with legal requirements and agency procedures. Makes appropriate referrals to program participants concerning available legal and support services. Follows up with program participants/clients, their families, and organizational clients as appropriate. Provides emergency room accompaniment as needed.
STAFF DEVELOPMENT
Successful completion of the Sexual Assault Counselor Training (SAC), annual training requirements, and continuing education requirements as applicable. Annual attendance at NOVA's Staff Retreat. Attend and actively participate in a staff or agency committee. Meet regularly with the Director of Prevention Education and Training for support, direction, supervision, and feedback. Meet regularly with assigned staff; provide feedback and complete required evaluations and workplans.
COMPETENCIES
Ability to engage in trauma-informed practices. Ability to work in a confidential setting and adhere to NOVA's confidentiality practices. Conduct all relationships with honesty and ethical integrity. Effectively work independently and within a team setting. Ability to adapt to changing work environments, evolving work priorities, and the needs of the organization.
EDUCATION/EXPERIENCE/QUALIFICATIONS/SKILLS
Bachelor's degree in education, public health, and human services or related field required; Master's degree preferred. 3-5 years of experience in the field of training and education, human services, community- based nonprofits, and/or related field Ability to work collaboratively with a diverse team. Experience in developing curriculum and delivering professional training to adult learners. Comfortable with public speaking and representing the organization in the community. Experience with direct supervision of staff, program management, and leadership skills. Must be able to multi-task and manage immediate, short-term, and long-term projects simultaneously. Ability to set priorities and meet deadlines. Strong interpersonal communication (written and oral communication) and organizational skills. NOVA may require employees to participate in drug testing. Proficiency with Office 365.
LICENSES/CERTIFICATIONS
Must meet all required background checks (criminal, FBI, child abuse) at hire and every five years after that. Must provide proof of a valid driver's license. Must provide proof of valid car insurance with a minimum liability coverage of $100,000/$300,000 upon hire and biannually after that. NOVA is an AA/EOE. The compensation package includes the following components: Competitive Annual Salary, $55,000-$60,000 commensurate with experience. Medical & Dental (1st day of the month following hire; Employee premiums paid in full by NOVA) Short-term & long-term disability (After 90 days of employment; Premiums paid in full by NOVA) Life insurance policy (After 90 days of employment; Premium paid in full by NOVA) Voluntary contribution to 401K Plan Generous Paid-Time-Off policy (after 90 days of employment) and 12 paid holidays per year
Accommodation:
If you require accommodation during the application or interview process, please notify us. We are committed to ensuring an inclusive and accessible experience for all candidates. If you possess these qualifications, are energetic and passionate about the mission of NOVA, and enjoy a friendly, team-oriented environment, we would like to hear from you! Please submit your resume with a cover letter telling us why you are the person for this job and your salary requirements to Careers@novabucks.org (Training Institute Coordinator)
Pay:
$55,000.00 - $60,000.00 per year
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person
Benefits
Paid Time Off (PTO)
401(k) Plans
Other Retirement and Savings
Health and Wellness Programs
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