Find & Apply For Program Manager Jobs in Marcus Hook, Pennsylvania

Company Overview Who we are Community Action Agency of Delaware County, Inc. (CAADC), believes strong communities start with opportunity. For more than 45 years, we have helped individuals and families build stability, overcome barriers, and move toward lasting self-sufficiency. Our work brings together housing, employment, and supportive services—and a team of people who care about making a difference. We value collaboration, compassion, and practical solutions. If you want to put your skills to work for a meaningful purpose, we would love to meet you. Position Summary The Certified Medical Assistance Coordinator is responsible for the overall coordination and implementation of an out-of-school young adult workforce development program serving Delaware County youth ages 17-24 with a high school diploma or GED. The Coordinator provides case management, educational support, partners with the CMA instructor to obtain certifications, externship coordination, and employment assistance to help participants achieve their goals. Primary Duties and Responsibilities Coordinate and implement the WIOA Young Adult Clinical Medical Assistant Program, which prepares participants to earn a clinical medical assistant certification, while ensuring compliance with contract requirements, program guidelines, and performance benchmarks. Recruit and screen participants, verify eligibility, and maintain complete supporting documentation. Manage a caseload of 20 new enrollments, providing intensive case management to address barriers and support program completion. Develop and update Individual Service Plans in the Commonwealth Workforce Development System (CWDS), documenting services, case notes, participant contacts, and progress within required timelines. Maintain weekly attendance records and accurate participant files, ensuring required signatures, uploaded eligibility documents, and consistency between physical and digital records. Coordinate partner services with the Delaware County Workforce Development Board and PA Career Link. Build relationships with employers and externship sites to secure placements and support participants' transition into employment. Develop and Incorporate life skills, financial literacy, job readiness, job development, tutoring, leadership development, and mentorship into program services. Connect participants with community resources, provide advocacy, and develop solutions to service gaps, systemic barriers, and program performance challenges. Provide follow-up services to support employment retention and advancement in education and careers. Assist with budget monitoring and revisions; prepare required reports, including a monthly report to the CEO; and coordinate participant exits, file reviews, and Pennsylvania Labor and Industry data validation, including responses to DCWDB data reports. Participate in biweekly supervision and monthly staff meetings, and perform other duties as assigned. Position Objectives Support participants in achieving educational credentials, employment, and greater self-sufficiency while meeting contractual performance benchmarks. Maintain accurate records, develop strong community partnerships, and serve as a professional role model for young adults. Qualifications Bachelor's degree in human services or a related field from an accredited college or university. At least five years of progressively responsible human services experience, including two years of supervisory or program management experience, or an appropriate combination of education and experience that provides the required knowledge and skills. Experience working with young adults and a commitment to supporting their educational and employment goals. Experience with Case management, participant tracking, or workforce development databases. Strong organizational skills and the ability to manage multiple priorities. Excellent written and verbal communication skills and strong interpersonal skills. Ability to work effectively with individuals from diverse cultural and socioeconomic backgrounds. Valid driver's license and a satisfactory driving history. Physical Demands The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Duties regularly involve speaking, hearing, standing, walking, navigating stairs, sitting, stooping, kneeling. Occasional lifting or moving of up to 15 pounds is required. Vision requirements include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus. Why Join Us? Life at CAADC is full of big ideas and incredibly passionate individuals who want to make a difference. Our comprehensive benefit offerings demonstrate how we value and promote the well-being of our employees. We want you to grow with us; there are many paths and opportunities offered at our agency.

Benefits Include:

Health insurance Dental insurance Vision insurance Paid time off Retirement plan How to Apply Please submit your resume to HR@caadc.org with "Youth Program Coordinator" in the subject line.

Pay:

$48,000.00 - $56,000.00 per year

Benefits:

403(b) Dental insurance Health insurance Health savings account Life insurance Paid time off Paid training Pet insurance Referral program Vision insurance

Work Location:

In person