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Program Manager
Burleson, TX
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Program Specialist - HCS/TxHmL Medicaid Waiver Services A Meaning of Life LLC (AMOL)
Location:
Burleson, TX Job Type:
Full-Time Schedule:
Monday-Friday, 8:00 AM-5:00
PM Work Setting:
Office-based with local community travel About A Meaning of Life LLC A Meaning of Life LLC (AMOL) is dedicated to supporting individuals with intellectual and developmental disabilities (IDD) through person-centered services that promote independence, meaningful relationships, personal growth, and quality of life. We are seeking a dependable, organized, and compassionate Program Specialist to support our Home and Community-based Services (HCS) and Texas Home Living (TxHmL) Medicaid waiver programs. The ideal candidate has a background in social work, behavioral sciences, human services, or a related field and is committed to maintaining quality services and regulatory compliance. Job Summary The Program Specialist coordinates and monitors waiver services for individuals with intellectual and developmental disabilities. This position supports service planning, assessments, documentation, provider coordination, compliance tracking, and communication with individuals receiving services, legally authorized representatives (LARs), families, service providers, and community agencies. The successful candidate must demonstrate strong organizational skills, professional communication, sound judgment, attention to detail, and the ability to manage multiple deadlines in a regulated healthcare and human services environment. Key Responsibilities Monitor and track Individual Plans of Care (IPCs), Person-Directed Plans (PDPs), implementation plans, renewals, and revisions. Ensure service documentation is complete, accurate, current, and maintained according to applicable Texas Health and Human Services Commission (HHSC) requirements. Enter and monitor IPC information in the Texas Medicaid & Healthcare Partnership (TMHP) system and other required databases. Track required assessments, utilization review packets, Level of Need (LON) requests, and service planning deadlines. Monitor waiver services and ensure required quarterly monitoring and follow-up documentation are completed. Coordinate with individuals receiving services, families, guardians, LARs, service providers, Local Intellectual and Developmental Disability Authorities (LIDDAs), and other community professionals. Review records for compliance with Medicaid documentation, billing, and program requirements. Track critical incidents, abuse, neglect, and exploitation concerns and ensure timely escalation and documentation in accordance with agency procedures and applicable regulations. Monitor behavior plans, assessments, adaptive aids, therapies, and other authorized services. Maintain accurate individual and provider records in agency software, Provider Information Management System/Provider portals as applicable, and HHAeXchange. Assist with consumer admissions, transfers, discharges, renewals, and other required program documentation. Support background check tracking, employee and contractor compliance records, and required recertifications as assigned. Communicate concerns promptly to the Program Manager, Nursing Department, and agency leadership. Participate in staff meetings, supervision, required training, and quality assurance activities. Travel locally to meet with individuals, families, providers, and community partners as needed. Required Qualifications Associate degree in Social Work, Behavioral Sciences, Human Services, Psychology, Sociology, or a closely related field. At least two years of experience working with individuals with intellectual and developmental disabilities or in a related human services setting. Basic understanding of intellectual and developmental disabilities, person-centered planning, community integration, and individual rights. Strong written and verbal communication skills. Excellent organizational skills and the ability to manage multiple responsibilities and deadlines. Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and electronic documentation systems. Ability to work independently, exercise sound judgment, and maintain confidentiality. Valid driver's license, reliable transportation, and ability to meet agency vehicle insurance requirements. Ability to complete all required agency training within established timeframes. Willingness to travel locally, approximately 35% of the work schedule. Preferred Qualifications Experience with Texas HCS and/or TxHmL Medicaid waiver programs. Familiarity with HHSC regulations, Medicaid documentation, service coordination, IPCs, PDPs, and LON assessments. Experience with TMHP, HHAeXchange, electronic health records, or other Medicaid-related software. Experience with compliance monitoring, quality assurance, case management support, or service coordination. Knowledge of incident reporting requirements and abuse, neglect, and exploitation reporting procedures. Essential Skills and Competencies Strong attention to detail and documentation accuracy. Effective problem-solving and conflict-resolution skills. Professional communication with individuals, families, providers, and regulatory partners. Ability to prioritize time-sensitive assignments and meet regulatory deadlines. Compassionate, respectful, and nonjudgmental approach to serving individuals with disabilities. Ability to adapt to changing service needs and program requirements. Commitment to ethical conduct, confidentiality, accountability, and person-centered services. Work Schedule and Travel This is a full-time, primarily office-based position with a typical schedule of Monday through Friday, 8:00 AM to 5:00 PM. Adjustments to working hours may occasionally be necessary to meet program needs. Local travel is required, and the position may involve periodic after-hours telephone availability. Compensation and Benefits Compensation will be based on qualifications, relevant experience, and agency pay practices. Benefits and other employment details will be discussed during the interview process. Why Join AMOL? At A Meaning of Life LLC, your work helps individuals with intellectual and developmental disabilities receive quality services, exercise choice, build independence, and participate meaningfully in their communities. Join a team committed to person-centered support, professional accountability, and making a positive difference. How to Apply Interested candidates should submit an Indeed application and an updated résumé outlining their education, relevant experience, and qualifications. A Meaning of Life LLC is an equal opportunity employer.
Pay:
$19.00 - $20.00 per hour Expected hours: 40.0 per week