Find & Apply For Program Manager Jobs in Cypress, Texas

Position Title:

HCS Program Manager (Home and Community‑Based Services)

Reports To:

Executive Director /

Agency Owner Position Summary:

The HCS Program Manager oversees the planning, coordination, delivery, and quality of services provided to individuals with intellectual and developmental disabilities (IDD) enrolled in the HCS waiver program. This role ensures full compliance with Texas Administrative Code, HHSC HCS program rules, and all Medicaid waiver requirements. The Program Manager is responsible for supervising direct support staff, maintaining service documentation, coordinating individualized plans, and ensuring the health, safety, and well‑being of all individuals served. Minimum Qualifications (Required by HHSC) At least 3 years of paid, documented work experience in planning or providing services to individuals with intellectual disabilities or related conditions (IDD/RC).

Acceptable experience includes:

HCS or CFC service delivery IDD teaching or special education roles Behavioral support or skill‑building services Case management or service coordination Residential or day program operations Three professional references from past employers verifying IDD‑related experience High school diploma required; bachelor's degree preferred Completion of

HHSC HCS

Program Manager Training and Program Manager Competency Assessment (must be completed after hire) Valid Texas driver's license and reliable transportation Ability to pass background checks required by HHSC and Medicaid Essential Duties & Responsibilities Service Planning & Coordination Develop, implement, and monitor Individualized Plans (IP) and Person‑Directed Plans (PDP) Coordinate services across nursing, therapy, behavioral supports, and direct care staff Ensure timely completion of assessments, documentation, and service authorizations Maintain compliance with HCS billing, service delivery logs, and Medicaid requirements Compliance & Quality Assurance Ensure adherence to 26 TAC, HCS program rules, and HHSC standards Conduct internal audits of documentation, service notes, and incident reports Maintain readiness for HHSC surveys, investigations, and compliance reviews Oversee implementation of corrective action plans when required Staff Supervision & Training Provide leadership, coaching, and oversight to direct support professionals Ensure staff complete required HHSC trainings and competency checks Conduct performance evaluations and maintain staffing compliance records Support a culture of safety, dignity, and person‑centered practices Health, Safety & Risk Management Monitor individuals' health, behavioral, and safety needs Coordinate with nurses, therapists, and external providers Ensure timely reporting of critical incidents, ANE allegations, and service interruptions Maintain emergency preparedness and safety protocols Family, Guardian & Stakeholder Communication Serve as the primary contact for families, guardians, service coordinators, and HHSC Facilitate person‑centered planning meetings and interdisciplinary team discussions Provide updates on progress, concerns, and service changes Required Skills & Competencies Strong knowledge of IDD supports, person‑centered practices, and HCS service delivery Excellent communication, documentation, and organizational skills Ability to manage multiple priorities in a fast‑paced environment Proficiency in Medicaid waiver compliance and HHSC regulatory standards Leadership skills with the ability to motivate and guide staff Problem‑solving and crisis‑management abilities Work Environment & Schedule Full‑time position On‑call responsibilities for urgent issues Travel between service locations as needed Join us to lead impactful programs that enhance the lives of individuals with disabilities! We are committed to fostering an inclusive workplace where your expertise makes a real difference—empowering residents to thrive in a supportive environment while advancing your career in senior living facility management.

Pay:

$50,000.00 - $77,000.00 per year

Benefits:

Paid time off

Work Location:

In person