Find & Apply For Program Manager Jobs in Beckley, West Virginia

Company Overview Mountain State Centers for Independent Living is a community-based organization dedicated to providing advocacy, networking, and resources to people with disabilities and their families. We strive to empower individuals to achieve greater independence and self-reliance. Summary We are seeking a VCAP Program Advisor located in our community centers. This role is vital in supporting individuals with disabilities by providing guidance, mentorship, and resources that align with our mission of fostering independence and self-advocacy.

Essential functions:

1. Ability to travel. 2. Ability to work flexible hours as needed to meet program requirements and accommodate consumer needs. Responsibilities 1. Service Provision a. Receive Veterans Community Access Program (VCAP) referrals, including Veteran assessment information and an assigned annual allotment, from

MTSTCIL/FIL

Program Manager b. Within two business days of referral, the VCAP Advisor will contact the Veteran by telephone to schedule an in-home visit within seven business days whenever possible, to provide information about the Veterans Community Access Program (VCAP), and to facilitate the Veteran in making an informed decision to participate or to decline to participate. c. Review the Veteran's support needs with the Veteran and assist him or her in the development of a Spending Plan and the completion of other financial forms. d. The VCAP Advisor shall provide information. e. Report changes in the Veteran's condition and/or needs. f. Recognize and report critical events, abuse, or neglect. g. Request a review of decisions, reporting grievances and dispute resolution. h. Communicate face-to-face and by phone with Veterans/ARs and, when requested by the Veteran, with others such as family members and/or caregivers. i. Remain in contact and be available to the Veteran as needed to accomplish the services of this Contract, and shall make and document not less than one contact during each calendar month of the Veteran's enrollment in the Veterans Community Access Program (VCAP), and one face-to-face visit with the Veteran/AR quarterly. j. Guide veterans through the process of selecting a caregiver of their choice and provide assistance throughout the new-hire onboarding process, including completion of required paperwork and documentation. k. Advise Veterans. l. Provide support to all Veterans referred by MTSTCIL/FIL or its designee m. Transmit to appropriate parties, within a timely manner: the signed enrollment forms and packets, assessments, Spending Plan and other necessary documents n. Assure each Spending Plan submitted can be carried out within the Veteran's assigned allotment and that it includes payments only for services and goods allowable and approved by Veterans Community Access Program (VCAP) policies o. Transmit in writing to MTSTCIL/FIL, within three business days, whenever a Veteran's residence status changes or a Veteran transition out of the program to include the reason for the change/transition. p. Develop and implement program policies and procedures congruent with the philosophy of Veterans Community Access Program (VCAP) and consistent with Veterans Community Access Program (VCAP) program policies. q. Exchange data electronically with

MTSTCIL/FIL

in congruence with standards of the Health Insurance Portability and Accountability Act (HIPAA) r. Report any suspected or alleged abuse, neglect or exploitation to APS and

MTSTCIL/FIL

Program Manager. s. Other duties as assigned. 2. Documentation 3. Consumer Counseling Qualifications 1. Bachelor's degree from an accredited college or university. 2. Experience working with people with disabilities. 3. Previous experience with general office knowledge, clerical tasks, and administrative duties is preferred.

Required Skills:

1. Demonstrated ability to communicate effectively, orally and in writing, with or without reasonable accommodation. 2. Familiarity in using computers for work processing, data collection and communication. 3. Demonstrated ability to conduct research and analyses of pertinent legal authority. 4. Ability to communicate effectively and professionally with consumers and provide exceptional customer service. 5. Following appropriate training and guidance, demonstrated ability to work independently and effectively manage the full scope of assigned responsibilities, prioritize tasks, take initiative, and consistently follow through to completion without requiring ongoing direction or frequent task assignment. 6. Must possess a valid driver's license and provide a current DMV driving record as part of the hiring process. Must be able and willing to safely operate a company vehicle as needed for work-related travel and assigned job duties.

Desired Attributes:

1. Demonstrated understanding of the Independent Living philosophy. 2. Demonstrated interest in disability issues. 3. Demonstrated ability to organize and prioritize complex tasks. 4. Demonstrated ability to analyze complex problems and develop creative solutions. 5. Demonstrated commitment to the civil rights of all people. 6. Demonstrated ability to work independently and as a member of a team. 7. Demonstrated ability to manage and supervise persons effectively in a unionized workforce. 8. Demonstrated experience working with and/or sensitivity to people with disabilities.

Salary:

Salaried position with offered benefits. Compensation will be commensurate with the candidate's education, relevant experience, qualifications, and skills

Call-To-Action:

If you're passionate about empowering individuals with disabilities and want to make a meaningful impact in our community, we invite you to join us at Mountain State Centers for Independent Living. Apply today!

Job Type:

Full-time Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person