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Position OverviewWe are seeking a Job File Coordinator to support the day-to-day administration of restoration projects. This role is responsible for maintaining accurate job files, coordinating documentation, supporting insurance claim processes, creating invoices, and ensuring projects are properly documented from initial loss through final billing. The ideal candidate has prior experience in disaster restoration or P&C claims and is familiar with Xactimate.
Key ResponsibilitiesMaintain and manage job files, ensuring all documentation is complete and up to date.
Prepare, review, and submit estimates, documentation, and supporting materials.
Coordinate with project managers, technicians, customers, and insurance carriers regarding job status and documentation requirements.
Create and process invoices, track billing activities, and assist with collections as needed.
Upload and organize photos, drying logs, reports, and other project documentation.
Support insurance claim administration and ensure compliance with company and carrier requirements.
Answer phone calls, manage emails, schedule appointments, and perform general administrative duties.
Monitor project progress and help ensure timely completion of documentation and billing milestones.
QualificationsPrior experience in the disaster restoration industry or P&C insurance is ideal.
Working knowledge of Xactimate is required.
Experience with invoicing, billing and job file management.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Professional communication and customer service skills.
BenefitsCompetitive Pay ($22-$28/hr)Paid Time Off
Now viewing: Job File Coordinator
WD
Water Damage Pros
Job File Coordinator
Job Description
Job Title:
Job File CoordinatorLocation:
Newington, CTCompensation:
$20-$28/hrRequirements:
Xactimate + Disaster Restoration and/or Insurance ClaimsCompany OverviewWe are a disaster restoration company serving the Greater Hartford community. We restore homes and businesses after storms and unexpected water, fire or mold issues. We are currently in search of a Job File Coordinator to act as the administrative and organizational hub for projects, ensuring all job-related documentation is accurate, complete and meets program requirements.Position OverviewWe are seeking a Job File Coordinator to support the day-to-day administration of restoration projects. This role is responsible for maintaining accurate job files, coordinating documentation, supporting insurance claim processes, creating invoices, and ensuring projects are properly documented from initial loss through final billing. The ideal candidate has prior experience in disaster restoration or P&C claims and is familiar with Xactimate.
Key ResponsibilitiesMaintain and manage job files, ensuring all documentation is complete and up to date.
Prepare, review, and submit estimates, documentation, and supporting materials.
Coordinate with project managers, technicians, customers, and insurance carriers regarding job status and documentation requirements.
Create and process invoices, track billing activities, and assist with collections as needed.
Upload and organize photos, drying logs, reports, and other project documentation.
Support insurance claim administration and ensure compliance with company and carrier requirements.
Answer phone calls, manage emails, schedule appointments, and perform general administrative duties.
Monitor project progress and help ensure timely completion of documentation and billing milestones.
QualificationsPrior experience in the disaster restoration industry or P&C insurance is ideal.
Working knowledge of Xactimate is required.
Experience with invoicing, billing and job file management.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Professional communication and customer service skills.
BenefitsCompetitive Pay ($22-$28/hr)Paid Time Off
Benefits
- Paid Time Off (PTO)
- Dental Insurance
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