Position Summary The Project Manager leads a complex, field-based service operation and is accountable for daily execution, workforce leadership, scheduling, financial performance, resource management, safety, quality, and customer service. This position requires a practical, hands-on leader who can manage competing priorities, solve problems in real time, and maintain consistent performance in a fast-paced environment. MUST reside within travelling distance of 31216 Essential Responsibilities Operational Leadership
- Lead and coordinate the daily activities of a large field-based service operation.
- Develop and carry out operating plans, work schedules, staffing plans, and resource assignments.
- Ensure services are completed on time, within approved budgets, and in accordance with established performance and quality expectations.
- Adjust priorities, staffing, equipment, and materials in response to changing conditions, service demands, emergencies, or unforeseen operational needs.
- Anticipate operational issues, resolve field problems, and implement practical process improvements. Workforce Leadership
- Lead, supervise, and support supervisors and front-line employees.
- Provide clear direction, coaching, feedback, training, and performance evaluations.
- Address performance and conduct concerns through appropriate coaching, counseling, documentation, and corrective action.
- Conduct regular team meetings to review progress, communicate expectations, resolve issues, and plan upcoming work.
- Ensure employees receive appropriate orientation, job-specific instruction, safety training, and ongoing development.
- Promote professionalism, teamwork, accountability, respectful treatment, and consistent application of workplace standards. Customer Service and Communication
- Serve as a primary operational point of contact and respond promptly and professionally to questions, concerns, and service issues.
- Maintain productive working relationships with customers, stakeholders, employees, and leadership.
- Prepare and present accurate progress reports, performance metrics, operational updates, and other required documentation.
- Communicate risks, resource needs, service impacts, and recommended solutions in a timely manner. Quality, Compliance, and Accountability
- Ensure services are performed in accordance with applicable requirements, laws, regulations, policies, procedures, and industry standards.
- Implement and maintain quality-control procedures, inspections, documentation, and follow-up actions.
- Monitor performance, verify completion, identify deficiencies, and take timely corrective action.
- Protect property and operational resources through effective training, inspection, accountability, and preventive-maintenance practices.
- Use designated systems for scheduling, reporting, quality assurance, inventory management, and asset accountability. Financial and Resource Management
- Develop, monitor, and manage operating budgets, labor costs, materials, supplies, equipment, and other expenditures.
- Maintain appropriate inventory levels and accurate records for supplies, materials, tools, and equipment.
- Plan staffing and resource allocation to meet operational requirements while controlling costs.
- Identify opportunities to improve productivity and efficiency without compromising safety, quality, or service. Safety
- Promote and maintain a safe working environment and model safe work practices.
- Enforce established safety policies, procedures, and applicable workplace-safety requirements.
- Conduct routine safety reviews, correct identified hazards, and ensure appropriate follow-up documentation.
- Reinforce safe equipment use and work practices through communication, training, observation, and accountability.
Pay:
$78,000.00 - $80,000.00 per year
Benefits:
AD&D insurance Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person