Data Management Specialist
- 3.0 Chillicothe, IL 61523 $27
- $28 an hour
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Contract Job Title:
Business Analyst/ Business Operations Analyst Location:
Chillicothe, IL 61523
Duration:
24
Months Summary:
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may Includes all project management processes, including project goals, deadlines, metrics and budget. The business Operations specialist usually reports to a project manager or director.
Job Responsibilities:
Establish and maintain communication services across business units or from the project team to the organization. Maintain the storage and retrieval of all project communications data and business metrics. Review contracts, cost proposals and contract supplements. Establish and document business processes. Set up project and work breakdown structures. Track project budgets and expenditures, monitor transaction controls and costs against budgets.
Skills:
Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage one's time. Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Ability to apply accounting and mathematical principles to work as needed. Ability to analyze business trends and project future revenues and expenses. Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus.
Education/Experience:
Bachelor's degree preferred, Associates considered with appropriate experience. 2-4 years-experience required. Position's Contributions to
Work Group:
Respond to customer requests submitted via online ticketing tools. Use job-specific database user interface tools to analyze request, make necessary changes or updates, then print and ship engine labels to fulfill customer requests. Support customer requests for engine emission compliance labels for any product Company has built or supported. This work will apply to current product as well as any legacy products up to several decades old. Access to proprietary databases and corporate tools will be required for this job.
Typical task breakdown:
Access work queue online. Print specialty labels using dedicated application. Print shipping labels and package shipping envelopes. Deliver outgoing orders to mailroom daily. Provide effective customer service to requestors. Effective contribution will require learning the various data management tools related to the overall team function and understanding the full impact of any changes made to fulfill customer requests.
Interaction with team:
In-person interaction with small team. Interaction with global customers via request tool. Some online interaction with team members located in Indiana, The UK, India, and China. Team Structure
- Small team; Manager, two Company employees and one agency position. Work closely with parallel teams in office and co-located globally Do you accept internships as job experience: Yes Top 3 Skills Attention to detail
- Good written, spoken, and electronic communication
- Comfortable asking questions to ensure accurate results Additional Technical Skills (Required) Comfortable with Microsoft O365 and Office tools like Excel and Word Familiar with database logic (coding not required) Ability to perform basic printer maintenance (changing ribbon, stock material, and cleaning print head) Ability to follow established work instructions Can think abstractly and understand relationship between defined data elements Soft Skills (Required) Good written, spoken, and electronic communication Customer service skills•Clear and polite communication, timely response•Attention to detail•Ability to retain lessons learned and apply them to future problems•Problem solving skills•Willingness to adhere to regulatory and commercial requirements, regardless of customer demands (Desired)•Self-driven to learn more, ask questions•Ability to identify system and process accuracy/efficiency improvements
Pay:
$27.00
00 per hour Expected hours: 40.0 per week
Benefits:
Referral program
Work Location:
In person