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Project Manager
Brooklyn, OH

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Apex Systems, Inc.

Senior Project Manager Payments & Deposits Services Modernization

Job Description

Job#: 3052620 Job BriefThe Project Manager will lead the delivery of the Payments & Deposits Services Modernization initiative, driving a portfolio of automation, AI, and workflow transformation efforts across the Payments & Deposit Services (PDSS) organization. This role oversees end-to-end project governance, financial management, and cross-functional coordination to modernize check processing, wire and RTP, ACH, lockbox, cash vault, virtual item processing, and reconciliation platforms. The Project Manager partners closely with operations, technology, and vendor teams to deliver measurable cost savings, reduce operational risk, and elevate client experience.



Essential Functions

  • Lead and coordinate multiple concurrent modernization workstreams from intake through delivery, ensuring milestone tracking, risk mitigation, and timely issue resolution.
  • Drive project governance and reporting, providing clear, timely status, metrics, and escalations to leadership and business partners.
  • Manage financial forecasting, budgeting, invoice tracking, and benefit realization (cost savings, FTE efficiency) across the initiative.
  • Coordinate cross-functional scope, requirements, dependencies, and resource planning across operations, technology, risk, and vendor teams.
  • Monitor cost, schedule, and technical performance across all initiative components; identify and escalate risks and issues appropriately.
  • Partner with process owners and SMEs to prioritize opportunities, develop business cases, and manage the pipeline through funding checkpoints.
  • Define and manage project scope, objectives, deliverables, and value proposition across stakeholders and lines of business.
  • Develop integrated project plans, manage the critical path, and report progress against milestones and target outcomes.
  • Ensure client and operational impacts are fully considered in planning, solution design, and change management.
  • Support vendor engagement and contract management responsibilities, ensuring adherence to obligations and performance expectations.
  • Lead communication planning and stakeholder engagement across teams, leadership groups, and offshore/onshore delivery partners.
  • Follow the organization's required processes for how work is delivered, how changes are controlled, and how artifacts are tracked.
  • Champion continuous improvement and operational excellence throughout the initiative lifecycle.
  • Perform additional responsibilities as assigned in alignment with organizational needs. Required Qualifications
  • Bachelor's degree in business administration, finance, information technology, or a related field, or equivalent experience.
  • Demonstrated project or program management experience, preferably within financial services or banking operations.
  • Working knowledge of payments and deposit operations (e.g., ACH, wire/RTP, check processing, lockbox, reconciliation) and/or technology modernization programs.
  • Strong understanding of agile delivery practices, project financial planning, and benefit tracking.
  • Exceptional communication, negotiation, and stakeholder management skills, including the ability to tailor messaging for executive audiences. Preferred Qualifications
  • PMP, PgMP, SAFe, or Agile certifications (e.g., CSM, PSM).
  • Experience delivering automation, RPA, or AI-enabled transformation initiatives.
  • Experience managing initiatives within Commercial Banking, Payments, or related operational domains.
  • Familiarity with vendor management, business case development, and cost/benefit (TCO) modeling. Competencies
Strategic Thinking:

Defines and communicates initiative vision, priorities, and outcomes.

    Leadership & Influence:

    Inspires teams, drives accountability, and influences decision-making across functions.

      Financial Acumen:

      Understands financial impacts and manages budgets and benefits with discipline.

        Risk Management:

        Proactively identifies, assesses, and mitigates risks across the initiative.

          Collaboration & Communication:

          Communicates with clarity and adjusts messaging for various audiences.

            Execution & Delivery:

            Drives momentum, removes bottlenecks, and delivers results against commitments. Physical DemandsGeneral Office - Prolonged sitting, ability to communicate in person or via phone, frequent use of PC/laptop, and occasional lifting of items up to 10 lbs.



            Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.



            Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

            Everforth Apex Benefits Overview:

            Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.



            Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.



            If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.



            UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.



            VEVRAA Federal Contractor.



            We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.



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            Benefits

            • 401(k) Plans
            • Professional Development
            • Employee Stock Options (ESOs)
            • Health and Wellness Programs