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Project Manager
Humble, TX
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Full-Time Position Summary Primetime Healthcare Compliance Services (PHCS) is seeking a highly experienced, dependable, and results-driven National Project Manager to oversee healthcare facility projects throughout the United States. This position requires a hands-on leader with exceptional project management skills, strong client relationship capabilities, and a demonstrated commitment to operational excellence. The National Project Manager will be responsible for overseeing assigned projects from initiation through completion, ensuring all work is performed efficiently, professionally, safely, and in accordance with contractual requirements, applicable healthcare facility standards, and client expectations. The successful candidate will serve as a key representative of PHCS, working directly with hospital administrators, facility directors, healthcare representatives, and other stakeholders to establish trust, maintain strong business relationships, and ensure exceptional client satisfaction. This position requires extensive nationwide travel of up to 75%, a high level of personal accountability, and the ability to independently manage complex projects while protecting the company's reputation and client relationships. Essential Duties & Responsibilities Project Management & Nationwide Operations Direct and oversee multiple healthcare facility projects across the United States. Manage all phases of assigned projects, including planning, scheduling, resource allocation, execution, quality control, and closeout. Travel extensively to hospital and healthcare facility job sites to provide direct oversight and ensure projects are progressing according to established expectations. Ensure all projects are completed on schedule, within approved budgets, and in accordance with contractual obligations. Coordinate field technicians, supervisors, subcontractors, vendors, and internal departments to ensure efficient project execution. Conduct regular on-site inspections to evaluate project progress, workmanship, safety, and overall operational performance. Identify and proactively resolve scheduling conflicts, staffing challenges, project delays, and other operational concerns. Maintain accurate project records, schedules, cost reports, progress updates, and supporting documentation. Ensure all assigned projects meet PHCS quality standards and applicable client-specific requirements. Client Relations & Healthcare Account Management Serve as a primary point of contact for assigned healthcare clients throughout the project lifecycle. Establish and maintain strong, professional relationships with hospital administrators, facility management teams, healthcare representatives, and other key stakeholders. Maintain consistent, proactive communication regarding project progress, schedules, concerns, and completion expectations. Respond promptly and professionally to client inquiries, requests, complaints, and operational issues. Take immediate ownership of client concerns and implement effective solutions to protect client satisfaction and business relationships. Conduct client meetings, job site walkthroughs, project reviews, and follow-up visits as necessary. Anticipate client needs and identify opportunities to improve service quality, responsiveness, and overall client experience. Protect existing client accounts by consistently delivering dependable service, high-quality workmanship, and exceptional project oversight. Represent PHCS with the highest level of professionalism, integrity, and accountability. Healthcare Compliance, Quality & Safety Ensure assigned projects comply with applicable federal, state, local, and facility-specific safety and operational requirements. Coordinate with healthcare facility representatives regarding infection prevention procedures, restricted work areas, security protocols, and other site-specific requirements. Ensure field personnel and subcontractors follow applicable hospital policies, access requirements, and safety procedures. Monitor project activities to minimize disruptions to patient care, hospital operations, and occupied healthcare environments. Address quality deficiencies immediately and ensure corrective actions are properly implemented. Maintain appropriate documentation supporting inspections, project completion, and compliance-related requirements. Escalate significant safety, compliance, or operational concerns to leadership promptly. Leadership & Operational Accountability Provide effective leadership and direction to assigned project teams, field supervisors, technicians, and subcontractors. Establish clear expectations regarding performance, productivity, quality, professionalism, and deadlines. Hold assigned personnel accountable for meeting established operational and client service standards. Demonstrate strong decision-making skills and the ability to independently resolve project-related challenges. Maintain consistent communication with senior leadership regarding project status, client satisfaction, financial performance, and operational risks. Take full ownership of assigned projects and ensure commitments made to clients are fulfilled. Demonstrate reliability, urgency, initiative, and the ability to perform effectively with minimal supervision. Identify opportunities for operational improvement and implement measures to prevent recurring project issues. Financial & Project Performance Management Monitor project budgets, labor costs, material expenses, subcontractor charges, and overall profitability. Identify potential cost overruns and implement corrective measures to maintain financial performance. Review project scopes, schedules, estimates, and change orders to ensure accurate execution. Coordinate with internal departments to support accurate job costing, documentation, invoicing, and project closeout. Ensure additional work or scope changes receive appropriate authorization. Balance financial responsibility with PHCS's commitment to quality and exceptional client service. Nationwide Travel Requirements Must be willing and able to travel up to 75% of the time throughout the United States. Travel regularly to hospitals, medical centers, and other healthcare facilities across multiple states. Remain flexible for overnight travel, extended assignments, and occasional weekend work based on operational needs. Respond to urgent project developments and client needs as required. Maintain consistent availability, communication, and accountability while traveling. Independently coordinate job site visits and project responsibilities across multiple locations. Required Qualifications Minimum of 5 years of project management experience in healthcare facilities, commercial construction, facilities maintenance, or a closely related industry. Demonstrated experience overseeing multiple projects, field personnel, subcontractors, and operational activities. Proven ability to successfully manage projects from initiation through completion. Strong client relationship management and customer service skills. Excellent leadership, communication, organizational, and problem-solving abilities. Experience managing project budgets, schedules, labor resources, and operational performance. Ability to work independently, make sound decisions, and maintain accountability for project outcomes. Strong attention to detail and commitment to high-quality work. Proficiency with Microsoft Office and project management software. Valid driver's license and ability to meet applicable company driving requirements. Willingness and ability to travel nationwide up to 75% of the time. Preferred Qualifications Direct experience managing projects within hospitals, surgical centers, medical facilities, or other healthcare environments. Knowledge of healthcare facility operations, infection prevention protocols, and applicable safety requirements. Experience working directly with hospital facility directors, administrators, and healthcare management teams. Experience managing multi-state or nationwide projects. Familiarity with healthcare facility maintenance, renovation, and compliance-related services. Experience managing both time-and-materials and fixed-price projects. Performance Standards & Expectations The National Project Manager will be held to high standards of performance and accountability, including:
Client Satisfaction:
Maintain positive, long-term client relationships through exceptional service, responsiveness, and professionalism.
Project Performance:
Complete assigned projects within established schedules, budgets, and quality expectations.
Operational Accountability:
Take ownership of project execution and proactively resolve issues before they negatively affect clients or operations.
Financial Responsibility:
Maintain appropriate cost controls and minimize avoidable project expenses.
Communication:
Provide consistent, accurate, and timely updates to clients, project teams, and leadership.
Leadership:
Ensure assigned personnel and subcontractors perform to PHCS standards.
Reliability:
Demonstrate consistent dependability, professionalism, responsiveness, and follow-through.
Client Retention:
Protect existing business relationships and contribute to continued company growth through exceptional project execution. Professional Expectations At Primetime Healthcare Compliance Services, our reputation depends on the quality of our work, the reliability of our team, and the trust we establish with healthcare clients. The National Project Manager is expected to demonstrate exceptional ownership, professionalism, and attention to detail in every assigned project. This individual must understand the importance of working within active healthcare environments, maintaining positive client relationships, addressing concerns before they escalate, and consistently delivering on commitments. Success in this position requires more than completing projects. It requires protecting client confidence, maintaining operational excellence, and ensuring PHCS consistently delivers the level of service our healthcare partners expect. Equal Employment Opportunity Primetime Healthcare Compliance Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Pay:
$100,000.00 - $110,000.00 per year
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
On the road
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
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