About Agility Retail Group Agility Retail Group is a full-service partner for leading retailers and brands, providing design, engineering, domestic and international manufacturing, sourcing, warehousing, project management, installation and store rollout solutions. Our West Bend manufacturing facility creates custom retail fixtures, displays and millwork as part of Agility's national operations network. Why Join Agility Own meaningful customer projects from kickoff through delivery while working side-by-side with engineering and manufacturing. Join a team that builds custom fixtures and millwork seen in retail environments across the country. Position Summary The Project Manager is the primary day-to-day contact for assigned customers and manages custom retail fixture and millwork projects from order acceptance through manufacturing and delivery. The successful candidate combines customer-facing communication with a practical understanding of manufacturing schedules, engineering requirements, costs and production constraints. Key Responsibilities
- Manage multiple customer projects from order acceptance through engineering, production and shipment.
- Serve as a responsive, proactive customer contact for schedules, milestones, approvals, changes and delivery updates.
- Review customer drawings, specifications, deliverables and project requirements with internal teams.
- Build and maintain detailed project schedules, action lists, milestones and documentation.
- Coordinate with estimating, engineering, purchasing, manufacturing, scheduling and logistics to keep jobs moving.
- Monitor project costs, scope changes, budget risks and overall execution against commitments.
- Identify potential delays or technical issues early, drive resolution and communicate implications to stakeholders.
- Manage customer approval cycles, drawing revisions, scope documentation and change orders.
- Coordinate completion, shipment and installation-related handoffs when relevant.
- Provide accurate project status reporting to customers and internal leadership. Qualifications
- 3+ years of customer-facing project-management experience in manufacturing or a related custom-product business.
- Demonstrated ability to manage multiple projects, deadlines and customer expectations simultaneously.
- Good understanding of manufacturing lead times, materials, production planning and operational constraints.
- Ability to interpret product drawings, technical specifications and project documentation.
- Strong written and verbal communication skills; confident communicating directly with customers.
- Experience managing schedules, budgets, change orders and cross-functional priorities.
- Proficiency with Excel, project tracking tools and ERP/business systems.
- Degree preferred; equivalent experience in manufacturing project execution will be considered. Preferred Experience
- Experience in custom retail fixtures, cabinetry, millwork, displays or store-environment programs.
- Familiarity with CNC/woodworking production flows, bill-of-material handoffs and installation coordination.
What Success Looks Like Customers receive clear, timely communication; projects are delivered to schedule and specification; changes and constraints are managed early; and engineers and manufacturing teams receive complete, actionable information. Compensation & Benefits Base salary range: $75,000-$100,000 annually, based on experience. Agility Retail Group offers a competitive benefits package including health, dental and vision insurance, 401(k) with company match, and paid time off.
Pay:
$75,000.00 - $100,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have expereince in custom retail fixtures and store display programs?
Experience:
Customer facing Project management: 3 years (Required)
Location:
West Bend, WI 53090 (Required)
Work Location:
In person