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Property / Real Estate / Community Manager
Berlin, NH

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Coos County, NH

Resident Accounts Manager

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Job Description

QUALIFICATIONS
The Residents Accounts Manager processes accounts receivables for the Berlin Nursing Home in conjuction with managing resident account needs. Applicants must be 18 years of age or older, and be of good moral character, in good mental and physical health. Associate Degree with major in accounting, or computer and data processing desired. Possess knowledge of accounting principles, accuracy in basic accounting, payroll and office procedures, computer and data processing. Must possess a desire to meet the public and the ability to carry out good public relation duties. Must become familiar with rules and regulations of the Nursing Home, Fire & Safety Policies and Procedures. Be able to communicate tactfully and diplomatically with people under stressful circumstances. Must possess the desire, ability and flexibility to substitute for other office personnel. Must be able to read and write in English.
PURPOSE OF YOUR JOB POSITION
The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with established procedures, and in accordance with current acceptable accounting and cost reimbursement principles relating to long term care operation and as directed by the Administrator or Business Office Manager.
DELEGATION OF AUTHORITY
As the person responsible for Resident Accounts/Accounts Receivable, you are delegated the administrative authority, responsibility and accountability necessary for carrying out your assigned duties.
JOB FUNCTIONS
Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties, does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
PERFORMANCE EVALUATION
This job description will be the basis for your performance evaluations.
Criteria evaluated include:
Job Understanding, Job Performance, Job Productivity, Dependability and Cooperation.
PHYSICAL DEMANDS AND WORKING CONDITIONS 1.
Works in well lighted, well-ventilated area. 2. Work is usually light physical demand. 3. Deals with public, residents, family members, employees, under all conditions. 4. Exposure to blood and body fluids not likely.
WORKING HOURS
: Works a minimum of 40 hrs. per week. Must be willing to work more than normal working hours when necessary.
RESIDENT ACCOUNTING CLERK/ACCOUNTS RECEIVABLE DUTIES AND RESPONSIBILITIES 1.
Assist in implementing the day-to-day functions of the accounting department. Is responsible for maintaining the accurate residents' personal spending account records. Receive and disburse residents' personal spending account to resident and/or responsible party as requested. Pay resident bills monthly from their personal spending accounts (health insurance, life insurance, cable, phone, etc.). Notify the resident/responsible party when the resident personal funds are low. 2. Prepare and distribute Quarterly Statements of personal funds for each resident/responsible party. 3. Prepare resident personal account bank deposits. 4. Coordinate resident medical purchases with D.O.N., Social Services and DHHS from resident personal spending account or resident monthly income (reduced liability). 5. Submit Probate Affidavits and disburse in accordance with State RSAs. 6. Maintain a working relationship with Probate/Circuit Court, funeral directors and State Recoveries Department. 7. Receive and record account receivables. 8. Prepare monthly billing for private and Medicaid residents. 9. Complete electronic Medicaid billing to MMIS within first billing week. 10. Notify Medicaid office on arrival of new public-aided resident or on discharge/death of public-aided resident. Recalculate and submit any changes in resident income/expenses and report to the State. 11. Report to County Finance Director, facility Administrator, and Social Services of delinquent accounts (Arrears Report) monthly. Prepare monthly report with the various shares of billing from the Nursing Home billing records. (resident personal fund reports depicting income/expenses, accounts receivable reports, etc.) 12. Collect on delinquent accounts according to State policy. 13. Meet with new resident/responsible parties to discuss nursing facility financial policy, Social Security requirements and review Medicaid income/asset rules and requirements when applying for Medicaid. Also discuss/explain transfer of assets. 14. Complete online Social Security Representative Payee reports monthly. Maintain Social Security Representative Payee records. 15. Initiate and maintain resident direct deposits for Social Security and pensions. 16. Maintain daily census records and mail bed hold policies in accordance with facility policy. Complete and submit resident hospital/leave of absence transfer forms to the State upon resident's discharge and readmission. 17. Complete and submit State redetermination documents monthly to assure continuance of resident Medicaid coverage. 18. Maintain Responsible Party/DCHPOA/DPOA list with vital contact information. Distribute and update in Point Click Care computer system. Maintain resident health insurance report listing residents' active health insurances and effective dates. Maintain email listing of resident interested parties and residents. 19. Complete quarterly credit report for State Rate Setting and Audits. Complete year end Schedule J for County Administrator. 20. Balance MQIP System payout quarterly. 21. Maintain guest meal report for County Financial Officer and Dietary Manager. 22. Complete and submit background checks for new employees/volunteers to consulting company, State of NH State Police and Bureau of Elderly and Adult Services. 23. Maintain a working relationship with DHHS, Social Security, Office of Attorney General Fraud Unit and physician/hospital billing offices. 24. Assist Social Services with resident/family matters and concerns. 25. Complete and distribute transfer forms and update daily census in Point Click Care computer system in the absence of HIM director or Clerk. 26. Reconcile Sunshine Fund, Resident Council, and Bequest accounts. 27. Serve on facility committees as assigned. 28. Participate in QAPI teams as assigned. 29. Maintains resident confidentiality at all times. 30. Knowledge of accounts payable and serves as back-up when needed. 31. Triages incoming calls to the appropriate person/department, operating the paging/telephone system as needed. 32. Greets residents, family, visitors, employees, and vendors upon entrance to the facility. 33. Ensures lobby area is quiet and traffic is smooth flowing to prevent "bottle-neck" congestion (necessary for conducive work environment and to reduce risk of illness transmission). 34. Sorts and distributes incoming postal mail. 35. Serves as Notary Public. 36. Process payments and Sunshine Fund deposits from facility vendor(s). Maintain a list of issues and repayment for lost vendor purchases. Contact vendor(s) when needed. 37. Participate and assist in fundraising activities and ticket sales. 38. Maintain the elopement Log with information from Social Services. 39. Assist other office personnel with other functions as needed. 40. Assume other duties as required by the administrator. 41. Act as a resident advocate, upholding the residents' Bill of Rights. Ensuring freedom from abuse, neglect and exploitations.
Job Type:
Full-time Pay:
$25.13 - $29.14 per hour Expected hours: 40.0 per week
Work Location:
In person

Benefits

  • Health Insurance
  • Life Insurance