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Public Administrator
Delray Beach, FL

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Survivor Services Director

Job Description

JOB TITLE
Survivor Services Director
DEPARTMENT
Program Services
CLASSIFICATION
Full-time, Exempt, hourly, "at-will"
REPORTS TO
President and
CEO JOB SUMMARY
The Survivor Services Director is responsible for emergency shelter, transitional housing, and outreach direct services program development, management, and compliance with program policies, grant requirements, and applicable laws. This position needs to be available for emergencies and rotating on-call duties.
Work Schedule:
40 hours per week as scheduled with approval of your supervisor; available for on-call emergencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Read and abide by the rules, policies and standards set forth in the Employee Personnel Policy Manual. Responsible for assuring direct service programs are running efficiently and quality services are provided in accordance with program guidelines and agency policies. Responsible for oversight of campus life, communal living, and health and safety measures to ensure consistent standards exist for quality service delivery to participants. Responsible for community leadership through professional training and representing the agency on community task forces and initiatives. Participate in agency program development, evaluation, and strategic planning. Responsible for reviewing and updating direct services program policies and procedures on an annual basis. Responsible for writing and providing general assistance in preparation of grant applications. Responsible for oversight and development of residential and outreach direct services programming. Responsible for oversight of direct service statistics and grant required outcomes. Responsible for developing quality assurance methods and conducting periodic reviews of files, databases, and performance measures to strengthen program results. Responsible for the direct supervision of Residential Service Director, Outreach Advocacy Manager, and Program Analyst.
  • Promote an organizational culture that embraces workplace values of respect, caring, support, effective communication, teamwork, collaboration, accountability and responsibility; and work with staff to create and maintain a workplace environment reflective of those values.
POSITION REQUIREMENTS
  • Bachelor's degree in social work or related field required and a minimum of three years' supervisory experience over program services in a social service agency or a minimum of five years of progressively increased responsibility in program services.
  • Three years' experience in implementing program evaluation tools and quality assurance; knowledge of family violence and crisis intervention techniques.
  • Successful grant writing, preferred. DCF Domestic Violence Program Core Competency and privilege status obtained within first 90 days.
  • Meet required training hours annually to maintain privilege status.
  • Excellent verbal and written communication skills; exceptional customer service skills.
  • Reliable transportation, and if that is a personal vehicle, a valid driver's license and clean driving record for insurability.
  • Intermediate use of MS Excel, Word, Outlook and client database software.
SPECIAL REQUIREMENTS AND PHYSICAL DEMANDS
Ability to exert physical effort which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds), bending, stooping, stretching, squatting, sitting, including movement up and down stairs. Regular to frequent travel required in the Palm Beach County area.
Pay:
$105,000.00 - $115,000.00 per year
Benefits:
403(b) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person