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Survivor Services Director
Career Insights for Education and Social Policy Program Director (Public Sector)
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Based on Florida data
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What they do
An Economic and Social Policy Program Director manages government initiatives relating to the education and welfare of the residents in a state and may work for a child welfare agency, department of education, or other public agency.
$173,830 / year median in Florida
+10% projected growth
Job Description
JOB TITLE
Survivor Services DirectorDEPARTMENT
Program ServicesCLASSIFICATION
Full-time, Exempt, hourly, "at-will"REPORTS TO
President andCEO JOB SUMMARY
The Survivor Services Director is responsible for emergency shelter, transitional housing, and outreach direct services program development, management, and compliance with program policies, grant requirements, and applicable laws. This position needs to be available for emergencies and rotating on-call duties.Work Schedule:
40 hours per week as scheduled with approval of your supervisor; available for on-call emergencies.ESSENTIAL DUTIES AND RESPONSIBILITIES
Read and abide by the rules, policies and standards set forth in the Employee Personnel Policy Manual. Responsible for assuring direct service programs are running efficiently and quality services are provided in accordance with program guidelines and agency policies. Responsible for oversight of campus life, communal living, and health and safety measures to ensure consistent standards exist for quality service delivery to participants. Responsible for community leadership through professional training and representing the agency on community task forces and initiatives. Participate in agency program development, evaluation, and strategic planning. Responsible for reviewing and updating direct services program policies and procedures on an annual basis. Responsible for writing and providing general assistance in preparation of grant applications. Responsible for oversight and development of residential and outreach direct services programming. Responsible for oversight of direct service statistics and grant required outcomes. Responsible for developing quality assurance methods and conducting periodic reviews of files, databases, and performance measures to strengthen program results. Responsible for the direct supervision of Residential Service Director, Outreach Advocacy Manager, and Program Analyst.- Promote an organizational culture that embraces workplace values of respect, caring, support, effective communication, teamwork, collaboration, accountability and responsibility; and work with staff to create and maintain a workplace environment reflective of those values.
POSITION REQUIREMENTS
- Bachelor's degree in social work or related field required and a minimum of three years' supervisory experience over program services in a social service agency or a minimum of five years of progressively increased responsibility in program services.
- Three years' experience in implementing program evaluation tools and quality assurance; knowledge of family violence and crisis intervention techniques.
- Successful grant writing, preferred. DCF Domestic Violence Program Core Competency and privilege status obtained within first 90 days.
- Meet required training hours annually to maintain privilege status.
- Excellent verbal and written communication skills; exceptional customer service skills.
- Reliable transportation, and if that is a personal vehicle, a valid driver's license and clean driving record for insurability.
- Intermediate use of MS Excel, Word, Outlook and client database software.