Find & Apply For Scheduler / Operations Coordinator Jobs in Harrison, Arkansas

Scheduling Coordinator Harrison, AR | Full-Time Bartlett Family Dentistry is seeking a highly organized, detail-oriented professional to join our front office team as a Scheduling Coordinator. This is not a typical receptionist role. It requires someone who can manage a high-volume patient schedule with precision while simultaneously navigating insurance eligibility and benefits — often in real time. If you thrive in a fast-paced environment and take pride in doing things right the first time, we want to hear from you. Position Overview The Scheduling Coordinator is responsible for managing patient appointments from first contact through check-in, while ensuring that insurance eligibility and benefits are verified before the patient arrives. Scheduling and insurance verification are equally core to this role — you will be doing both every day. You will also collect patient balances at the time of service and serve as the primary point of contact for patients calling the practice. Key Responsibilities Manage and maintain the patient appointment schedule with accuracy and efficiency Verify insurance eligibility and benefits prior to patient appointments Communicate insurance coverage and patient financial responsibility clearly and confidently Collect copays and patient balances at time of service Answer and manage a high volume of incoming calls across multiple phone lines Respond to patient inquiries professionally and with a sense of urgency Coordinate with clinical staff to ensure schedule flow and appointment readiness Maintain accurate patient records and documentation in practice management software Follow up on unscheduled treatment and recall appointments Support front office operations as needed Technology & Workflow We operate in a fully digital, high-efficiency environment. You must be comfortable working in: Practice management software (Dentrix, Eaglesoft, or similar) Digital patient records and charting systems Insurance eligibility and benefits portals Microsoft Office, including Excel and Outlook The ability to learn new systems quickly and work efficiently across multiple platforms simultaneously is essential. Required Qualifications Strong organizational skills and the ability to manage competing priorities Excellent verbal communication and phone etiquette Ability to verify and interpret dental insurance benefits Confidence discussing financial responsibilities with patients High level of accuracy and attention to detail Proficiency with computers and the ability to learn new software quickly Ability to remain calm and professional in a high-volume, fast-paced environment Preferred Qualifications Experience in a dental, medical, or insurance-related front office role Familiarity with dental insurance plans, eligibility portals, and benefit structures Experience with practice management software such as Dentrix or Eaglesoft Experience managing multi-line phone systems What Sets This Role Apart Competitive pay based on experience and performance A modern, technology-forward practice with efficient systems and workflows A role that requires genuine skill, judgment, and accountability — not just task completion Direct impact on the patient experience and the operational success of the practice What We're Looking For Someone who takes ownership of their responsibilities and follows through A professional who communicates clearly and represents the practice well on every call A detail-oriented individual who catches errors before they become problems A team player who understands that the schedule affects everyone How to Apply Apply on Indeed and complete the required application questionnaire at the link below. Both steps are required — candidates who have not completed the questionnaire will not be reviewed. Copy link and paste into your browser https://forms.gle/gXhwgqoiutjexB5k8 Applications without a completed questionnaire will not be reviewed.

Job Type:

Full-time Pay:

$15.00 - $20.00 per hour

Work Location:

In person