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Grow Pros Solutions

Bilingual Office Operations Coordinator (English and Chinese)

Pay: $28–$30/hr

Posted: 5 days ago

Location: Chino, CA (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/12/2026

Job Description

Company Overview:

Our company is located in Chino and specializes in LED lighting and racking products. We are seeking a responsible, detail-oriented Office Operations Coordinator to manage inventory, orders, shipping, and communication between departments.

Key Responsibilities:

1. Maintain inventory records and closely monitor inventory changes. 2. Coordinate factory production based on inventory levels and order demand. 3. Track order status and promptly update inventory quantities in the system to ensure accuracy. 4. Coordinate order allocation and warehouse shipments to ensure timely fulfillment. 5. Monitor the progress of orders and projects while communicating with the sales team and factory. 6. Track shipments and follow up on delays, damages, or other issues. 7. Work with the sales and logistics teams to process order changes, cancellations, and returns. 8. Maintain complete and accurate order and shipping records to ensure all activities are traceable. 9. Prepare and verify order and shipping documents, including quantities, pricing, payment status, bills of lading (BOLs), and shipping labels. 10. Perform other duties as assigned by management.

Requirements:

1. Must be legally authorized to work in the United States and able to work as a W-2 employee. 2. Strong attention to detail, reliability, and the ability to accurately handle a high volume of order and inventory data. 3. Bilingual proficiency in English and Chinese, including the ability to read, write, and communicate in Chinese. 4. Previous experience in order processing, inventory management, logistics, or shipping is preferred. 5. Experience with QuickBooks, WooCommerce, ShipStation, or similar systems is preferred. 6. Strong written and verbal communication skills. 7. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. 8.Ability to work independently, solve problems, and complete assignments on time.

Pay:

$28.00 - $30.00 per hour Expected hours: 40.0 per week

Education:

Bachelor's (Required)

Language:

Chinese (Required) Ability to

Commute:

Chino, CA 91710 (Required)

Work Location:

In person