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Scheduler / Operations Coordinator
San Clemente, CA
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Now viewing: Part-Time Boutique Hotel Operations Assistant
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Nomads Hotel

Part-Time Boutique Hotel Operations Assistant

Job Description

Part-Time Boutique Hotel Operations Assistant Nomads Hotel San Clemente, CA Job Details Part-time $25 an hour 4 days ago Benefits Employee discount Qualifications Computer operation Teamwork Phone communication Computer literacy Attention to detail Organizational skills Full Job Description Job Description We are looking for a friendly, dependable, and highly organized Hotel Operations Assistant to join our team at our boutique hotel in San Clemente! As a key member of our team, you will play an important role in overseeing daily hotel operations, assisting guests, coordinating housekeeping, and ensuring every guest enjoys a welcoming and memorable experience. The ideal candidate is personable, detail-oriented, self-motivated, and enjoys working in a hospitality environment. We are looking for someone who takes pride in providing exceptional customer service, can multitask efficiently, and is comfortable working independently. Responsibilities Welcome guests and provide a friendly, professional check-in and check-out experience. Manage reservations, including online bookings, phone inquiries, modifications, and cancellations. Assist guests with questions regarding room availability, rates, amenities, and local attractions. Process guest payments and maintain accurate reservation and payment records. Respond promptly and professionally to guest inquiries, requests, and concerns. Coordinate daily housekeeping schedules and communicate with housekeeping staff to ensure rooms are clean, properly stocked, and ready for guest arrivals. Monitor room conditions, identify maintenance needs, and coordinate repairs when necessary. Assist with general hotel operations, organization, and administrative duties. Help maximize hotel revenue by promoting room upgrades, extended stays, and additional services when appropriate. Maintain a clean, organized, and welcoming front office environment. Work closely with management to maintain our high standards of hospitality and guest satisfaction. Qualifications & Skills A positive attitude and a genuine passion for hospitality and customer service. Excellent communication, interpersonal, and organizational skills. Strong attention to detail and the ability to multitask. Dependable, punctual, and comfortable working independently. Basic computer skills and the ability to learn new software. Previous experience in hotel operations, front desk, reception, or customer service is a plus, but not required. Familiarity with hotel reservation systems such as Cloudbeds is a plus, but not required. Knowledge of booking platforms such as Booking.com, Expedia, and Airbnb is helpful, but not required. Strong problem-solving skills and the ability to remain professional in challenging situations. Schedule & Availability Part-time position: Approximately 15-20 hours per week 2-3 days per week Weekend availability is required Must be available to work scheduled shifts onsite at the hotel. Why Join Our Team? We are a small, independently operated boutique hotel that takes pride in creating a fun, welcoming, and memorable experience for our guests. Unlike a large corporate hotel, our team works closely together, and every team member plays an important role in our success. We value reliability, initiative, teamwork, and a positive attitude. If you enjoy working in a relaxed yet professional environment, and helping create exceptional guest experiences, we'd love to hear from you! Apply today and tell us why you'd be a great fit for our team!
Job Type:
Part-time Pay:
$25.00 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements
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