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Scheduler / Operations Coordinator
Ventura, CA

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Surgical Scheduler

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Job Description

Job Summary We are seeking a highly organized and detail-oriented Surgical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage all aspects of surgical scheduling, ensuring seamless communication between patients, physicians, and surgical staff. Your proactive approach will help optimize operating room utilization, improve patient experience, and uphold the highest standards of clinical confidentiality and compliance. If you thrive in a fast-paced environment and possess excellent administrative and communication skills, this opportunity is perfect for you to make a meaningful impact in patient care. Duties Schedule surgeries efficiently by coordinating with physicians, patients, anesthesia teams, and surgical staff using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth Review medical documentation including care plans, medical records, and clinical notes to verify patient eligibility and ensure all necessary pre-operative information is complete Manage patient data entry with precision using Microsoft Office tools and maintain accurate records of appointments, cancellations, and reschedules Communicate clearly with patients via phone and in person to provide appointment details, answer questions about pre-op instructions, and ensure understanding of procedures Collaborate with billing departments to facilitate medical billing processes including CPT (Current Procedural Terminology) codes, ICD-9/10 diagnosis codes, and Medicare requirements for accurate reimbursement Maintain strict adherence to HIPAA guidelines by safeguarding patient information during scheduling and documentation review processes Assist with front desk duties such as greeting patients, managing phone etiquette, filing medical records, and supporting overall office management tasks Experience Proven experience in medical scheduling within a clinical or surgical setting, preferably in outpatient or hospital environments Strong familiarity with EMR/EHR systems such as Epic, Meditech, Allscripts or Athenahealth for scheduling and documentation management Knowledge of medical coding including CPT codes and
ICD-9/10
coding standards for accurate billing and insurance claims processing Prior clinic experience involving patient service, medical administrative support or front desk responsibilities is highly desirable Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and electronic health records management software Bilingual abilities are a plus to effectively communicate with diverse patient populations Understanding of healthcare regulations including HIPAA policies and clinical confidentiality protocols Strong organizational skills with the ability to multitask efficiently in a busy healthcare environment Exceptional customer service skills combined with phone etiquette expertise to create a positive patient experience Join our team as a Surgical Scheduler where your dedication will directly contribute to delivering exceptional patient care while advancing your career in healthcare administration. We value your expertise in medical office management and look forward to welcoming motivated professionals committed to excellence!
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Pay:
From $21.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
Surgical Scheduling:
1 year (Required) Ability to
Commute:
Ventura, CA 93003 (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance