Find & Apply For Scheduler / Operations Coordinator Jobs in Centennial, Colorado

WHO IS HIRING

Trailfinder, Inc. is located in Colorado Springs and provides services to Pueblo, Colorado Springs, Denver, Boulder, and surrounding areas. Trailfinder provides Process Serving and Private Investigation services; Specializing in Divorce, Child Custody, Department Of Human Services (DHS) Cases, and Locating Missing Persons. In this role, you will: Manage incoming phone calls, emails, and client communications. Create new cases and enter job information into our case management software. Prepare, print, organize, and assemble job packets for investigators and process servers. Build daily service routes using computer software and coordinate assignments for field personnel. Prepare contracts, intake paperwork, and other client-facing documents. Download and store bodycam footage from Investigators case work. Maintain organized case files and assist with records management. Complete administrative projects as assigned by management. Assist with office organization and cleanliness. Help maintain company vehicles and equipment. Shred documents and ensure confidential information is handled properly. Oversee and manage investigators, process servers, and other employees regarding day-to-day operational needs. Help identify inefficiencies and recommend process improvements. ​

Scheduling:

Exact schedule needing filled: Monday to Friday from 7:30am to 4:00pm.

What we offer:

Competitive pay: Starting at $24.50/hour for the first 90 days, with potential increases up to $27.00/hour thereafter. Comprehensive training on our software, procedures, and workflows. Ongoing training opportunities as needed. A fast-paced environment where no two days are the same. Competitive pay based on experience and qualifications. Immediate start date for qualified candidates. Opportunities for skill development and advancement within the company ​

Requirements:

A clean criminal record. Strong computer and organizational skills. Excellent written and verbal communication abilities. Ability to multitask and work efficiently in a fast-paced environment. Professionalism, reliability, and strong attention to detail. Preference will be given to candidates with experience in: administrative support, dispatching, scheduling, customer service, call centers, legal services, investigations, process serving, logistics, office management, or operations coordination.

NOTE:

This is not a position for someone who needs constant supervision or a slow-paced work environment. The volume of incoming calls, emails, client requests, and operational tasks can be substantial. Candidates should be highly organized, self-motivated, able to prioritize competing demands, and capable of remaining calm and professional under pressure.

Job Type:

Full-time Pay:

$24.50 - $27.00 per hour

Benefits:

Flexible schedule Application Question(s): What city do you reside in?

Language:

Spanish (Preferred)

License/Certification:

Driver's License (Required) Ability to

Relocate:

Centennial, CO 80112: Relocate before starting work (Required)

Work Location:

In person