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Scheduler / Operations Coordinator
Norwalk, CT

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The Tower Optical Company

Operations Associate

Entry-Level JobVerifiedNo experience needed

Job Description

Operations Associate The Tower Optical Company - 3.7 Norwalk, CT Job Details Part-time | Full-time | Internship 1 day ago Benefits Health insurance Dental insurance Paid time off Qualifications Outdoor work experience Customer service Driver's License Cleaning Mechanical troubleshooting Full Job Description Company Overview Tower Optical has been crafting iconic outdoor binocular viewers for over 85 years. Our viewers are fixtures at America's most treasured landmarks—from the Empire State Building to Niagara Falls. The business is under new ownership. As we enter a new phase of growth, we're looking to build out our Service & Operations team to deliver quality results for our customers. Position Summary We're seeking a mechanically inclined, highly dependable Operations Intern or Associate to help service and maintain our network of viewers across the country. This is a unique opportunity to get hands-on with vintage optical equipment, travel to some of the most beautiful places in the U.S. and support a company at the intersection of history, engineering, and tourism. This position will be a critical player in building out the operational playbook for Tower. Key Responsibilities Build, repair and refurbish viewer machines in the warehouse Travel to various customer sites across various state parks and tourist destinations to service machines and perform collections Own and foster customer relationships to ensure service quality and client satisfaction Diagnose and repair mechanical issues in the field Perform regular maintenance, cleaning, and alignment Assist with retrofitting projects (e.g., integrating digital payment systems) Log service activities and observations clearly for internal tracking Work closely with the central team to coordinate routes, parts, and priorities Qualifications Mechanical skillset or hands-on experience with machines/equipment Comfortable using tools and solving mechanical issues independently Reliable, communicative, and able to manage fieldwork with minimal supervision Willingness and enthusiasm to travel — must enjoy working outdoors at scenic locations Valid driver's license; ability to lift/move equipment when needed
Bonus:
interest in optics, vintage machinery, or electro-mechanical systems
Job Type:
Full-time / Part-time /
Internship Pay:
Full-time salary or part-time hourly depending on experience. All travel expenses covered.
Job Types:
Full-time, Part-time, Internship Benefits:
Dental insurance Health insurance Paid time off
Work Location:
In person