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Scheduler / Operations Coordinator
Bridgeville, DE

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Balanced Financial Services

Tax & Advisory Operations Specialist

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Job Description

  • Assist with tracking return status and workflow progress Client & Administrative Support
  • Assist with client communication regarding missing documents, signatures, or follow-up items
  • Help respond to notices and correspondence from the IRS, state agencies, and other taxing authorities
  • Maintain accurate and organized client tax records and digital files
  • Support general office operations and administrative tasks as needed Off-Season Responsibilities During non-peak tax season periods, responsibilities may include:
  • Assisting with tax notices and agency correspondence resolution
  • Performing internal audits of files and procedures for accuracy and compliance
  • Updating workflow checklists, templates, and office procedures
  • Reviewing payroll processing and quarterly filings
  • Managing document retention and digital file organization
  • Helping prepare client organizers and engagement materials for the upcoming tax season
  • Assisting with maintaining TaxDome workflows, templates, and client communication systems Qualifications
  • Strong attention to detail and organizational skills
  • Ability to identify errors and inconsistencies efficiently
  • Excellent written and verbal communication skills
  • Ability to manage confidential information professionally
  • Prior experience in a tax, accounting, bookkeeping, or administrative office environment preferred Preferred Skills
  • Familiarity with tax forms and filing requirements
  • Understanding of payroll processing, 1099s, and related reporting forms
  • Comfortable working in a fast-paced, deadline-driven environment
  • Ability to prioritize tasks and work independently
  • Proficiency with MyTaxPrep Office, TaxDome, and/or Wealthbox a plus
  • Comfortable with in-person client interaction, including verifying documents at intake and supporting advisory client meetings Schedule Full-time, year-round.
Extended hours during tax season (roughly January-April) should be expected; a more standard schedule applies during the off-season. Balanced Financial Services is an equal opportunity employer.
Pay:
$17.00 - $20.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) matching Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance