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Scheduler / Operations Coordinator
Clermont, FL

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Clermont Radiology

Radiology Medical Scheduler

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Job Description

Job Overview We are seeking a proactive and detail-oriented Radiology Medical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage the scheduling of radiology procedures, ensuring seamless communication between patients, physicians, and imaging departments. Your expertise will help optimize workflow efficiency, enhance patient experience, and uphold the highest standards of clinical confidentiality. The ideal candidate is energetic, highly organized, and possesses a strong foundation in medical administrative support and health information management. This position offers an exciting opportunity to contribute to quality patient care through effective scheduling and documentation practices. Duties Schedule radiology appointments accurately using electronic health record (EHR) systems. Verify patient insurance coverage and obtain necessary authorizations for imaging procedures in compliance with health insurance policies like Medicare and HIPAA regulations Review medical documentation, care plans, and physician orders to ensure proper procedure coding. Communicate effectively with patients via phone and front desk interactions, providing clear instructions and excellent customer service while maintaining professional phone etiquette Coordinate with clinical staff to confirm appointment times, prepare necessary paperwork, and facilitate smooth clinic operations Maintain detailed logs of scheduled procedures, cancellations, reschedules, and patient correspondence in compliance with clinical confidentiality policies Utilize computer skills to navigate multiple EMR/EHR systems efficiently while supporting medical office management tasks such as filing, data entry (including 10 key typing), and document organization Support billing processes by assisting with medical collection efforts and ensuring proper documentation for medical billing and coding purposes Experience Prior experience in a medical office environment or healthcare setting is required; clinic experience is highly preferred Demonstrated proficiency with EMR/EHR systems. Knowledge of medical terminology. Strong understanding of HIPAA regulations and clinical confidentiality policies to safeguard patient information Excellent customer service skills with the ability to communicate clearly via phone and in person while maintaining professionalism Bilingual abilities are a plus to serve diverse patient populations effectively Experience with medical billing, medical records management, health information management or administrative support in a healthcare setting is desirable Competency in Microsoft Office applications such as Word and Excel for documentation purposes Office experience involving filing, data entry (including 10 key typing), phone communication, and front desk duties will contribute to success in this role Join us to be part of a dedicated team committed to delivering exceptional radiology services! We value energetic professionals who thrive on organization, accuracy, and compassionate patient interactions. This role provides an excellent platform for growth within the healthcare industry while making a meaningful difference in patients' lives through efficient scheduling and administrative excellence.
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Retirement plan Vision insurance
Work Location:
Hybrid remote in Clermont, FL 34711

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance