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Scheduler / Operations Coordinator
Midland, MI
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Midland Oral and Maxillofacial Surgery (Midland OMFS)

Scheduling Coordinator

Job Description

Job Overview We are seeking an energetic and detail-oriented Patient Scheduling Coordinator to be the welcoming face of our organization. This position will be in both our Midland and Mount Pleasant locations . In this vital role, you will manage front desk operations, provide exceptional patient service, and support administrative functions to ensure smooth daily activities. Your positive attitude, organizational skills, and ability to handle multiple tasks efficiently will help create a professional and friendly environment for patients, visitors, and team members alike. Office hours can vary Monday-Wednesday 7:20 a.m.-4:30p.m./Thursday 6:40a.m.-3:00p.m./ Friday 6:40a.m.-2:00p.m. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette. Handle scheduling tasks such as calendar management and appointment setting. Assist with clerical tasks such as typing correspondence, proofreading documents, and managing communications. Provide excellent patient support by addressing inquiries, offering information about services or appointments, and ensuring a positive experience for all visitors. Experience Prior office experience or administrative support roles demonstrating strong organizational skills and professionalism. Proven experience in customer service or front desk roles with excellent phone etiquette and interpersonal skills. Familiarity with multi-line phone systems. Experience as a medical or dental receptionist is a plus, especially if familiar with appointment scheduling or medical record handling. Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment. Join us as a Patient Scheduling Coordinator where your enthusiasm meets your organizational prowess! Help us create a welcoming atmosphere while sharpening your administrative expertise in a supportive setting that values your contributions every step of the way.
Pay:
$20.00 - $22.00 per hour
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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