Find & Apply For Scheduler / Operations Coordinator Jobs in Walker, Michigan

Job Summary Key Responsibilities Customer Communication & Support Answer inbound calls, emails, and chats regarding order status and delivery times Help manage current customer accounts Maintain relationships and provide exceptional customer service to customers and vendors Solve customer problems and help resolve issues Excellent multitasking skills Other duties as assigned Order & Logistics Representative Enter customer orders accurately and schedule timely dispatches or pickups Receiving, inspecting, and verifying incoming raw materials and returned products Fulfilling customer orders according to standard operating procedures Label and package products for shipping Use computer to generate labels and maintain shipping equipment Perform monthly inventory checks Maintaining and organizing adequate shipping supplies Perform daily and weekly cleaning according to standard operating procedures Assist in other areas as needed and performing other duties as assigned Other duties as assigned Administrative & Record Keeping Maintain customer databases, update computer systems, and file order documentation Prepare shipping paperwork, packing slips, and carrier labels when needed Be a professional representative of our company Other duties as assigned

Qualifications & Skills Education:

High school diploma or equivalent

Experience:

3 to 5 years in customer service, logistics support, or order processing preferred

Technical Skills:

Basic computer proficiency

Soft Skills:

Strong problem-solving abilities, clear verbal communication, and patience under pressure

Pay:

$28.00 - $32.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person