Find & Apply For Scheduler / Operations Coordinator Jobs in Coon Rapids, Minnesota

Patient Scheduler Minneapolis Clinic of Neurology $20-26.26 United States, Minnesota, Coon Rapids 3833 Coon Rapids Blvd Nw Ste 100 (Show on map) Oct 23, 2026 Schedules patient appointments on the phone Receives incoming calls from patients requesting appointments

Processes external referrals and places outgoing calls to patients to schedule appointments

Creates appointments and registers new patients in EHR

Updates/obtains patient demographic and insurance information

Performs real time eligibility to verify insurance

Tasks Pre-Visit Specialist with sending new patient packets and ordering interpreter services for new patients, as needed Takes phone messages for providers Analyzes requests and inquiries from callers

Assesses importance of telephone calls using problem-solving skills, takes/routes messages to provider or department members, as appropriate.

Transfers or directs calls to appropriate person or department, as needed

Answers questions and/or assists callers in meeting their needs Performs related work as requested or assigned Maintains "Provider Scheduling Parameters"

Reviews phone statistics on a monthly basis and provides suggestions for improving scheduling and messaging services

Participate in practice improvements by implementing changes to procedures/workflows, identifying opportunities for improvement, and assisting with the delivery of compassionate and personalized patient care.

Education and Experience:

High School graduate or GED equivalent.

One year of previous medical office experience. Scheduling experience preferred.

Knowledge, Skills and Abilities:

Patient centered; strong customer service orientation.

Excellent communication and interpersonal skills.

Accurate and precise reading and writing skills.

Good grammar and command of the English language.

Ability to work independently, exhibit mature judgment and make sound decisions.

Knowledge of medical terminology and health insurance plans.

Ability to handle confidential information with the utmost judgment and discretion.

Promptly and responsibly answer general questions/handle problems relating to all major areas and responsibility.

Proficiency with MS Office, including Word, Excel, and Outlook

Experience with Electronic Health Records Preferred Notify me of jobs like this